Analyst for Incentives & Loyalty Analytics, Affirm
$90-130k
+ ESPP
POS installment loans
Open for applications
POS installment loans
1001+ employees
Open for applications
$90-130k
+ ESPP
1001+ employees
Company mission
To deliver honest and transparent financial products that improve users' lives.
Role
Who you are
- The ideal candidate will have strong analytical and problem-solving skills, an eagerness to collaborate with different teams, curiosity to learn more every day, and patience to work through difficult problems
- 1 - 4 years of experience in a business focused analytically-driven role (analytics, consulting, finance, data science, etc.), consumer behavior experience preferred
- Strong written, communication, and interpersonal skills with the ability to collaborate and influence cross-functionally with both technical and non-technical audiences
- Proficiency and experience writing complex SQL (CTE/subquery, joins)
- Experience building and developing reports using BI tools such as Sigma, Looker, Excel, Python, etc
- Strong understanding of relational database and best practices to develop data models for tracking and measurement
- Working knowledge with experiment design including hypothesis setting, user sizing and result analysis
- Ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment
What the job involves
- We’re looking for a driven, analytically-minded professional to join the Growth Analytics team
- Growth Analytics at Affirm encompasses Product, Marketing, Operations, and Foundations
- The team is responsible for the research, reporting, and experimentation vital to build outstanding consumer-facing and merchant products
- Specifically, this role is for the Foundations analytics team focused on optimizing the customer servicing experience
- Develop a deep understanding of the Affirm consumer and merchant network to craft business and product strategies in order to define our consumer loyalty strategy
- Leverage SQL and data modeling to build out loyalty KPIs development, automated reporting, dashboards, forecast
- Monitor platform performance against OKRs, and support investigative/exploratory analyses
- Work cross-functionally with business domain analysts on experiment design, deployment and analyses (A/B)
- Partner closely with data, eng and infra teams to provide tracking requirements, understand how existing data is tracked and develop appropriate data pipelines to support reporting and measurement
- Work with large and complex data sets to solve a wide array of challenging problems using various advanced analytical and statistical techniques
- Provide insight into growth opportunities based on analysis through internal and external research, and a close monitoring of the program's performance
- Support loyalty programs roadmap by partnering with product, engineering, marketing, finance - identifying key growth opportunities, scoping the impact, supporting trade-off decisions with data
Our take
Affirm offers point-of-sale loans to consumers, working with merchants like Shopify, KAYAK, and Walmart. Buy now, pay later transactions have grown in popularity in recent years, and this business is tapping into the market with a totally different approach to credit - by delivering the Affirm card, the first US debit card with the option to pay-over-time.
Boating over 15 million customers and 245,000+ merchants, the company offers flexible payback options, ranging from 3 to 36 months. The interest rates run between 0% and 30%, so, while they are not necessarily the cheapest option, Affirm prides itself on having no fees for late payments, no hidden charges, and total transparency about what people will pay before they take out a loan.
Affirm collects payments from the customers and pays the merchants directly, shouldering the risk itself. The company has boosted its market share, expanding its availability beyond the US to include most of Canada, and continues to launch new features and create new partnerships towards bettering its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2020
$500m
SERIES G
Apr 2019
$300m
SERIES F
Total funding: $1.1bn
Company benefits
- Spending wallets
- Supportive communities
- Remote-first workforce
- Generous time off
- Health benefits
- Mental healthcare
- Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
- We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
- We offer 24 company-wide paid days off—which help our teams collectively pause to recharge
- Learning & development
Company HQ
Chinatown, San Francisco, CA
Leadership
Max Levchin
(CEO)Has founded/co-founded numerous companies, holding various executive positions at each, including Paypal, Slide, Glow, HVF Labs, and SciFi VC. Also worked at large brands including Google, Yelp, Yahoo, and Evernote.
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