Senior Customer Solutions Engineer, Checkr
Enterprise
$178-209k
More information about location
2-3 days a week in office
Automated background checks
Be an early applicant
Automated background checks
1001+ employees
Be an early applicant
$178-209k
More information about location
2-3 days a week in office
1001+ employees
Company mission
To build a fairer future by designing technology to create opportunities for all.
Role
Who you are
- 4+ years supporting Enterprise Sales in a related industry or SaaS
- Proficient in the technical sales process, solution design, and proof of value execution
- Competent in discovery conversations, value-based selling, and world class demonstration and storytelling skills
- Technical curiosity and knowledge of RESTful APIs
- Experience building rapport and working with cross functional teams spanning sales, product management, product marketing, and business development
- Ability to juggle and complete multiple priorities and projects (both internal and external) in a fast-paced environment
- Excellent written, oral, and interpersonal communication skills
- Willingness and ability to travel as needed (30% or higher)
What the job involves
- Checkr’s Solutions Engineering team are strategic partners to our Sales and Implementation teams. They are responsible for working with our most complex prospects to design and develop unique solutions that enhance trust and safety in the hiring process. Solutions Engineers at Checkr are experienced problem solvers with a background in Solutions Engineering, Sales, Customer Success, Technical Account Management, and Client Consulting, and understand how technology delivers business value. You will be responsible for providing pre-sales support for our most valuable prospects and partners
- Meet with business leaders at prospect companies to understand their business goals and articulate Checkr’s value proposition
- Meet with stakeholders across the organization, from C-Level executives to frontline employees and tailor your messaging to these audiences
- Build lasting relationships and shape value creation for our clients through presentations, case studies, product demonstrations, pilots, solution designs, and proposals
- Educate our prospective clients on safe hiring best practices, explaining how other Checkr customers have approached obstacles and challenges, and generally serving as the trust & safety experts during sales cycles
- Answer technical and compliance questions from our prospects and partners
- Distill and communicate customer needs to the Product team and help drive product roadmap
- Identify key trends across multiple verticals and ensure we remain a trusted industry leader
- Collaborate with Marketing on Case Studies, Use Cases and Marketing Events
- Grow professionally in a supportive, team-oriented environment
Our take
Checkr addresses the unpleasant and time consuming process of background checks so that companies using on-demand employees can make safer, more informed hiring decisions in less time. Background checks are a critical part of the hiring process, and CEO Daniel Yannisse noticed that they were painfully slow, resulting in loss of work for candidates and productivity downturns for employers.
Before Checkr entered the market in 2014 with its innovative AI technology and a solid $50m in venture capital funding, companies were waiting upwards of two weeks for their checks. Checkr substantially reduces this time frame and has grown to receive a $5 billion valuation.
Checkr has accelerated growth by making several highly advantageous acquisitions of competitor companies GoodHire and Inflection. As the world of work embraces diversity and inclusion, the company announced an end-to-end service for candidates wishing to expunge their criminal records, furthering the company’s ‘fair chance’ mission and clearing 1000s of candidates for free since 2021. New products launched at the end of 2023 include Checkr Pay (providing access to payment right after a shift) and Checkr Onboard (unified onboarding processes), exemplifying how Checkr is keeping pace with a rapidly changing, flexible, and mobile-first workforce.
Freddie
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Sep 2021
$250m
SERIES E
Sep 2019
$160m
SERIES D
Total funding: $555.8m
Company benefits
- Parental leave
- Stock optoins
- Work from home opportunities
- Comprehensive Health Plans | We cover 100% of insurance premiums and offer generous parental and family leave
- Competitive Compensation | We offer competitive salaries and meaningful equity
- A Variety of Food and Snacks | Our culinary team serves a rotating menu for lunch each day, along with unlimited snacks and drinks
- Wellness Programs | We invest in the holistic well-being of every team member through education reimbursements, onsite massages, and physical therapy
- Flexible Paid Time Off | We want you to take the time you need to relax and recharge
- Fitness and Public Transport Reimbursement | We’ll cover your commute and help you stay active with our onsite gym or fitness provider of choice
Company HQ
Financial District, San Francisco, CA
Leadership
Jonathan Perichon
(CTO)After an MSc in Computer Science, Jonathan worked as a Software Engineer at Mogreet and deliv for a combined year and a half. He co-founded Checkr in May 2014, serving as CTO since.
Daniel Yanisse
(CEO)Daniel worked as a Software Engineer at Mogreet and Deliv before co-founding Checkr.
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