Senior Solutions Engineer, H1
Post-Sales
$140-165k
+ Stock options
Platform connecting healthcare professionals
Open for applications
Platform connecting healthcare professionals
201-500 employees
Open for applications
$140-165k
+ Stock options
201-500 employees
Company mission
H1's mission is to create a healthier future by delivering a platform that connects stakeholders across the healthcare ecosystem and encourages purposeful relationships.
Role
Who you are
- You possess a strong, extensive background in customer-facing, data solution roles and can explain complex technical concepts with clarity and simplicity, to an engineer, a doctor, a call center agent, or executive. You excel at solving complex problems, building strong relationships with clients and internal teams, and delivering innovative solutions that drive value
- Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
- Exceptional communication skills, enabling you to explain complex ideas to both technical and non-technical stakeholders
- A data-driven approach to identifying gaps, proposing solutions, and informing product enhancements
- You have extensive experience working with data at scale and deeply understand the complexity of deploying a platform data product
- You can develop and build creative solutions to a wide variety of business, product, and technical challenges. You can learn new subject matter and get to the bottom of an open ended technical problem quickly
- You care deeply about making sure products just work in the real world and result in better outcomes for end-users. When you see a problem, you solve it or make sure someone else does by stepping in to help your team and offering creative solutions outside of the scope of your responsibilities
- You understand how technical decisions impact both our customers and their users downstream
- Strong organizational skills, allowing you to effectively manage multiple projects and shifting priorities
- Flexibility and adaptability, excelling in fast-paced and evolving environments
- Industry knowledge in healthcare or life sciences data, which enhances your ability to understand client challenges and contribute meaningfully to solutions
- 5+ years of experience in client-facing roles, such as technical consulting, solutions management, solutions engineering, forward-deployed product management, or similar within an Enterprise SaaS environment
- Strong knowledge of SQL and experience with data analysis or querying large datasets
- Experience collaborating with product teams to inform the development of new features and enhancements
- Experience building solutions and converting them to scalable products is a plus
- Familiarity with healthcare or life sciences data and industry trends is a plus
What the job involves
- As a member of the Product Team, you will drive the development of critical product design and functionality alongside product managers
- You will be working with stakeholders across the organization, and directly with our customers, to understand our business, the markets we’re in, our customers’ needs, and our users’ workflows
- You will shape the roadmap for our product and the process by which that roadmap is realized
- As a Senior Solutions Engineer on our Product Team, you will play a crucial role in driving implementation of H1 technical products for customers, shaping product development, and supporting revenue growth
- You’ll collaborate with clients, sales, customer success, product, and engineering teams to ensure seamless product integration, address integration challenges, and enhance H1’s offerings based on customer insights
- Work alongside the Customer Success team to support client implementations and proofs of concept (POCs), ensuring a smooth transition and effective implementation of H1’s products
- Engage directly with clients to identify challenges, gather requirements, and develop tailored solutions that address their needs by educating internal teams on customer challenges, use cases, and industry trends to inform product roadmaps
- Identify product gaps and collaborate with engineering and product teams to enhance H1’s offerings
- Prototype and test new features, iterating quickly based on customer feedback
- Partner with sales and marketing teams to communicate H1’s value through compelling demos, presentations, and proof-of-concepts
- Provide technical expertise in pre-sales discussions, ensuring prospects understand how our solutions address their pain points
- Contribute to strategic initiatives that drive revenue growth by developing messaging and supporting marketing efforts
- Optimize workflows to improve internal collaboration and enhance the customer experience
- Develop scalable processes and tools to support implementations and long-term customer success
- Maintain internal documentation and knowledge-sharing practices to support cross-functional teams
Application process
- Anticipated role close date: 05/05/2025
Our take
Contrary to an increased emphasis on data privacy globally, within the healthcare industry governments are pushing for more data transparency. Additionally, the increasing costs and difficulty of drug discovery requires healthcare organizations and pharmaceutical companies to be able to quickly connect to professionals and thought leaders with specific credentials or research history. H1 addresses these needs by allowing life sciences companies, hospitals, and healthcare systems to locate the professionals they need.
H1 is the world’s largest healthcare database. It acts a bit like LinkedIn for healthcare professionals, and has already built a network of more than 9 million users. It has also built a corporate client base of 250 enterprises which is able to access its data which spans more than 250 million patients and over 10 billion health care claims.
The company graduated from Y Combinator's accelerator program in January 2020 and capped off a successful year by closing a Series B funding round that December. In 2021, H1 worked to further expand the company into Europe and Asia. Following a successful 2022 Series C round the company is focusing on building out its data network and hiring additional talent.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-7% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2022
$23m
SERIES C
Nov 2021
$100m
SERIES C
Total funding: $187m
Company benefits
- Flexible work hours
- Commuter benefits
- Stock options
- Computer setup
- Work from home opportunities
- Health & life insurance
- Retirement options
- Unlimited PTO
- Flex Give & Flex Spend
- Impactful BRGs
Company HQ
Flatiron District, New York, NY
Leadership
Ariel Katz
(Co-Founder & CEO)Previously founded acquired online database, ResearchConnection, before co-founding H1.
Ian Sax
(Co-Founder)Ian has been building businesses for over two decades. He began his start up career at The Carson Group, where he built the firm's global people, institution, and shareholder platform.
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