Strategy and Operations Coordinator, Etsy
$91-119k
More information about location
1-2 days a week in office (Brooklyn, New York)
eCommerce platform for handcrafted goods
Job no longer available
eCommerce platform for handcrafted goods
1001+ employees
Job no longer available
$91-119k
More information about location
1-2 days a week in office (Brooklyn, New York)
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- The ideal candidate is highly motivated, analytical, extremely organized, and excellent with spreadsheets
- 1-3 years of demonstrated experience problem solving in a fast paced environment
- Mastery in Microsoft Excel and/or Google Sheets
- High attention to detail and exceptional verbal and written communication skills
- Ability to define and contain complex problems, prioritize and deliver quickly
- Ability to maintain order, focus and calm in times of ambiguity and changing priorities
- Have a positive, roll-up-your-sleeves and get the work done approach
- A trust in and commitment to Etsy’s vision, mission and values
What the job involves
- We are looking for a Strategy & Operations Coordinator to support operational excellence within the Product and Engineering Organizations
- This role will support critical business and organizational operations, enabling Product, Design, Research, and Engineering to operate efficiently to achieve both long-term and short-term goals
- This is a full-time position reporting to the Senior Strategy and Operations Manager, Product & Engineering
- Support core operations of 3-5 cross-functional Product & Engineering Groups or functional Groups (Design and Research)
- Facilitate information sharing from Group Leads to their teams to ensure transparency and clarity on each Group’s strategy and broader business context
- Increase efficiency and remove friction to ensure Groups are running smoothly and in a coordinated manner
- Working in partnership with Product & Engineering Leads to manage OKR process
- Run, organize, and maintain Group-level All Hands
- Schedule, attend, and note-take at leadership meetings as a thought-partner. This includes taking notes, scheduling follow ups, and being the “eyes and ears” for the Product & Engineering Leads
- Scheduling, running, and planning gatherings for their 3-5 Product & Engineering Groups
- Maintain and manage system trackers and reports where key information is updated on an at least weekly basis
- Maintain communication channels including distribution lists and Slack channels
- Create, maintain, and implement operating rhythms for each Group that ladders into the Product & Engineering Organization’s operating rhythms
- Provide calendaring support for CPO and CTO Direct Reports
- Support the ideation of organizational design and be the linkage between Strategy & Operations, HR Business Partners, and Product & Engineering Leads
- Coordinate with other Strategy & Operations Coordinators to ensure alignment across Groups
- Assist in the creation and planning of programs, internal communications, templates, reports, strategies, and presentations
- Maintain the Product & Engineering Hub where the orgs’ information is shared
- Ad hoc reporting, as needed
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Our take
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. A hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers created significant discontent amongst sellers. Despite this, Etsy continues to connect artists and consumers, attracting shoppers with its message of extraordinary, handmade and affordable products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
- 401K matching/Pension contributions
Company HQ
Downtown Brooklyn, NY
Leadership
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
Salary benchmarks
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