Lead Product Manager, Taskrabbit
Supply
Outsourcing marketplace for everyday tasks
Job no longer available
Outsourcing marketplace for everyday tasks
1001+ employees
Job no longer available
1001+ employees
Company mission
To transform lives, one task at a time, by connecting millions globally with trusted Taskers every year.
Role
Who you are
- You have a minimum of 5 years in the product management field
- 2+ years leading a consumer-facing mobile app, including a solid grasp of the nuance, patterns, and latest trends within each mobile platform
- You have a strong understanding of marketplace dynamics and the levers available to influence and drive change in business metrics
- You’re entrepreneurial and have a strong bias for action and results. You leverage the strengths of your team and stakeholders, and don’t hesitate to roll up your sleeves
- You have demonstrated a strong customer focus — doing the research to understand your customers, their mindset, and how your product can help them. You look holistically at the customer journey and deliver top-notch user experiences by partnering closely with design and data science to test and iterate
- You're an excellent collaborator and communicator who gathers input from many sources and distills into a clear action plan, making and communicating trade-off decisions along the way
- You take a hypothesis-driven approach to product development and business growth, and have a bias toward learning through doing. You know how to employ different types of tests to validate ideas before overinvesting in them
- You inspire your teams, giving them context and focusing them on clear, ambitious goals. You’re comfortable driving urgency and leading a team to quick, impactful decisions to achieve those goals
What the job involves
- Own our Supply side of the marketplace, covering the entire funnel, including onboarding, engagement, performance, and retention
- Develop and deliver the roadmap for our Tasker app and work closely with Data Science to optimize every step of the user journey
- Lead the development of features and experiences that are critical to ensuring high customer satisfaction and, over time, increase repeat use of Taskrabbit
- Drive product definition in collaboration with Engineering, Design, Data Science, User Research, and key business and operational stakeholders to deliver customer and business value quickly, with an eye toward balancing short term improvements and longer term investments
- Manage multiple products and priorities, and ensure your team is effective, healthy, and set up for success by establishing clear and measurable goals
- Define and analyze metrics that inform product success & supply health, and identify areas of opportunity to optimize them
- Lead the full product lifecycle, integrating customer feedback into product requirements, driving prioritization and owning pre and post-launch execution
Our take
Back in 2011, TaskRabbit took full advantage of a growing trend - that technology enables consumers to do more commerce in their homes than ever before. Its marketplace connects users to "Taskers" that can perform virtually any role customers require, such as heavy lifting and cleaning.
TaskRabbit's product is diverse, with the potential to enter any commerce sector in the world. In 2017, the company was acquired by IKEA, which gave it the resources to undergo a data-driven European expansion which included launching in Germany and France, as well as increasing services in densely-populated UK areas.
By developing internationally, while also emphasising its offerings as a delivery service, the company has set itself up on the world stage. Having continued to grow and expand its offerings, TaskRabbit remains a key player in the gig economy, with every sign that it will continue its successes into the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2012
$13.8m
Dec 2011
$18.8m
Total funding: $32.6m
Company benefits
- Remote first and highly connected
- Employee-covered health care
- 401k with match
- Flexible PTO
- Paid holidays & recharge weeks
- Wellbeing allowance and free access to HeadSpace and Spring Health
- Paid parental leave, adoption assistance, and reproductive health assistance
- Speaker series, career paths, and an annual education allowance
- IKEA discount, Taskrabbit credit, and productivity stipend
Company HQ
Potrero Hill, San Francisco, CA
Leadership
Ania Smith
(CEO)Several years of experience in leadership at companies like Expedia, Uber, Airbnb and Walmart.
Share this job
View 11 more jobs at Taskrabbit