Partnership and Operations Manager, Foodstuff
£24-30k
Independent food, delivered
Job no longer available
Independent food, delivered
1-20 employees
Job no longer available
£24-30k
1-20 employees
Company mission
Foodstuff are on a mission to deliver from the best independent food brands to local food lovers.
Role
Who you are
- You have experience in or are enthusiastic about a customer-facing industry like last mile delivery, big tech, F&B or hospitality
- Problem solving – where others see problems you see solutions, and you never blame others or a lack of resources for failing to find one
- Management – you’re able to organise numerous projects and people punctually and with meticulous attention to detail
- Technical proficiency – you’re very comfortable with technology and quickly learn to use unfamiliar software and devices
- Email - you can draft copy and iterate to write engaging comms to riders and partners
- Interpersonal skills – you’re enthusiastic and warm with people, a great listener and a straight talker, and you express yourself clearly and succinctly in any medium
- Integrity – you always do the right thing, even when nobody's watching
What the job involves
- Forecasting demand for office catering services and ensuring that the company has the resources to meet it
- Building and releasing work schedules for delivery staff
- Identifying and implementing new processes and technologies to improve the efficiency and effectiveness of the catering operation
- Providing training and support to our support teams
- Communicating with third-party vendors, such as food suppliers and caterers
- Communicating with caterers to ensure that they are meeting the needs of Foodstuff business customers
- Onboarding new rider partners
- Communicating with rider partners through weekly emails, restaurant reports, and Road Captain comms
Our take
The takeaway industry is booming, but many independent restaurants are struggling to make the most of this growth. Foodstuff solves this problem by facilitating low-cost and sustainable delivery for independent restaurants, as well as catering for offices and B2B clients.
Foodstuff’s model mirrors those of delivery enablement services like Deliveroo and Uber Eats, but it is specifically tailored to independent restaurants and office clients. The company further differentiates itself from its big-name competitors by offering client restaurants considerably lower fees, and improved working conditions for drivers. Foodstuff rigorously vets its vendors, which has proven popular among users looking for high-quality independents.
Foodstuff currently operates in Cambridge, Bristol, Manchester and Edinburgh, cities with high numbers of independent restaurants. This has allowed the company to build an impressive foundation while it sets its sights on expanding into new cities. In 2022, Foodstuff crowdfunded £1 million, which will further accelerate this expansion and its gradual transition into B2B catering.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Nov 2021
$3.4m
Oct 2020
$0.6m
Total funding: $4m
Company benefits
- Significant share options
- Real opportunity to become a senior leader in the business
- Generous expenses policy
- Macbook or equivalent laptop
- Monthly training and development budget (eg for attending business development courses or networking events)
- Annual budget for fulfilling achievements (from Mental Health First Aid training to triathlons)
- Adaptable and intuitive work-life balance (eg a particular morning kept meeting-free for child care)
- “Personal days”; a no questions asked day off, for mental health
- We have a transparent salary policy with equal pay for everyone at the same skill and leadership levels
- Generous maternity and paternity leave
Leadership
James Perry
(CPO)Was Head of Strategy at Blockchain Cryptocurrencies and FinTech Research Group, and worked in Product Growth at Add to Event.
Toby Savill
(CEO)Previously worked as Business Development Executive at Minted Box, and was a Global City Launcher at Airsorted. Was Head of Partnerships at Trail App.
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