Customer Success Manager, Zen Educate & Zen Locum
$50-70k
OTE
1+ day a week in office
Education & healthcare recruitment platform
Job no longer available
Education & healthcare recruitment platform
1001+ employees
Job no longer available
$50-70k
OTE
1+ day a week in office
1001+ employees
Company mission
To make a positive impact and bring about meaningful change within the education recruitment sector.
Role
Who you are
- We want you to bring enthusiasm and an eagerness to learn
- Someone passionate and motivated, who loves being a part of a close team
- A positive and solutions focused approach
- Proven track record of providing great customer service
- Confident in handling objections, multitasking and managing customers
- Growth mindset — dedicated to growing your skills as a professional
- Passion for companies that have a positive social impact and the education sector
- Sales experience or experience in the education sector
What the job involves
- This is your chance to join a high growth tech startup on the ground floor. We are a collaborative company and you’ll have the opportunity to contribute your own ideas to our ongoing success
- Own the relationship with key schools, including retention and expansion
- Understanding schools needs and priorities and helping them meet those needs
- Lead school leaders through successful recruitment processes using a consultative approach
- Work collaboratively with the sales, operations and the technology team to continuously improve efficiency in delivering value to schools
- Get your hands dirty. Like any true start-up, no two weeks will be the same and a general interest in mucking in and just getting the job done is crucial
Our take
With UK schools under immense financial pressure, Zen Educate is providing a smarter approach to education staffing. Recruitment in schools often relies on inefficient and expensive practices. Zen Educate is focused on tackling the pain points in the industry and providing a way to ensure schools get the best teachers possible.
It provides an online platform as an alternative to recruitment agencies, which is the only online platform accredited by the UK's Department of Education, helping schools fill staffing needs quickly and cost-effectively. Schools using the platform have reportedly saved 20-30% on supply cover costs.
Zen also operates Zen Locum, a service aimed at solving similar problems for pharmacies and opticians. This has already seen high uptake with over 500 new joiners a month. The company has also raised significant funding to support acquisitions in the UK and the US, plus the expansion of its operations and offering.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
May 2024
$37m
SERIES B
Oct 2022
$25.6m
SERIES A
Total funding: $84.9m
Company benefits
- Macbook and tech equipment provided
- Regular "lunch 'n' learns" every month on a range of topics
- Investment in your professional development
- Regular socials
- Ownership in the company
- Pension scheme
- Health benefits (Zen pays 75% of premiums) including vision and dental
Company HQ
Lambeth, London, UK
Leadership
Slava Kremerman
(Co-Founder & CEO)Previously a member of the Leadership Team at Nutmeg a FS startup, they also worked at Barclays and Aon.
Oren Cohen
(Co-Founder & Chief Customer Officer)Ran the UK office of Optimizely, a Silicon Valley tech company. Prior to this, they worked at G-STAT and Intel.
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