IT Operations Manager, HOLY
+ Company shares
Office located in Prenzlauerberg, berlin
Ethical soft drink retailers
Be an early applicant
Ethical soft drink retailers
101-200 employees
Be an early applicant
+ Company shares
Office located in Prenzlauerberg, berlin
101-200 employees
Company mission
To become Europe's leading healthier soft drink brand.
Role
Who you are
- Technical Proficiency: Solid understanding of IT systems, hardware procurement, device management tools (MDM), and troubleshooting across platforms
- Process Orientation: You build scalable systems and document workflows. You think in systems, not one-off fixes
- Security Mindset: You understand IT risks, proactively implement security practices, and ensure compliance with regulatory requirements
- Problem-Solving: You diagnose and resolve technical issues quickly, with minimal hand-holding
- Collaboration & Communication: You explain IT processes clearly to non-technical colleagues. You're a partner, not a gatekeeper
- Adaptability: You're comfortable with change in a fast-scaling company. You improve processes proactively, not reactively
- Ownership Mentality: You take responsibility for IT infrastructure. You ensure smooth operations without constant oversight
- Language Proficiency: Fluency in English and German is a must. You are able to communicate business needs effectively in both languages
What the job involves
- As our IT Operations Manager, you'll professionalize how we manage devices, access, security, and compliance
- You'll own the systems that keep 130+ people productive and secure, building an auditable, scalable IT backbone that supports our next phase of growth
- This isn't about keeping the lights on
- It's about building the foundation for a company scaling for operational excellence—without losing our speed
- IT Infrastructure & Hardware Management: You'll own meeting-room audio-visual (AV), Wi-Fi, and telephones at the temple; transition to owned hardware; maintain inventory/pricing/contract docs and manage returns (e.g., 100+ devices)
- Onboarding & Access Management: Set up new colleagues with hardware, SIM cards, and account access; ensure secure provisioning and deprovisioning of software and systems
- Cybersecurity & Compliance: Implement IT security standards (password policies, device encryption, MFA), ensure compliance with relevant regulations, and reduce risks from unmanaged devices
- Vendor & Provider Relations: Manage relationships with Topi, Deeploi, Grover, 1&1, and other IT service providers to streamline procurement and support. Serve as the primary point of contact for all vendor inquiries, especially during org audits
- IT Helpdesk & Governance: Primary contact for troubleshooting to minimize downtime for on-site and remote teams; document and enforce IT security/onboarding/offboarding policies with an auditable compliance log (e.g., ticketing system with approval workflow for access and data provisioning)
- Scalability Projects: Build processes and systems to support HOLY’s scale-up phase (128+ people, +20 new hires), preparing for future infrastructure growth. (e.g Quarterly backup & restore, Phishing-resistant MFA on SSO, MDM baselines, enhanced Office Security Systems, etc.)
- We’re growing fast—and we’re ready for you to start as soon as possible. That said, we’re also patient enough to wait for the right person. Quality beats speed.
Application process
- Intro Call & Hiring Manager Interview: You’ll meet Alan, our Sr. Talent Development Manager, to talk about HOLY, the role, your background, and how you'll drive IT growth at HOLY. We'll align on expectations, explore your ambitions, and determine if it's a mutual fit
- Case Study & Team Day: If the first interview goes well, we'll send you a short case study. With that, we will invite you to visit our Berlin HQ to discuss your case study with Alan and Moritz, our Director of Operations. You'll also get the chance to meet your peers to get a feel for the team and culture
- Offer & Decision: If everything aligns, we’ll make you an offer and look forward to strengthening IT at HOLY together
- The full process typically takes 2–3 weeks
Our take
The soft drinks industry is big business, estimated to reach a value of over $600 billion by 2030. However, many of the biggest brands are full of unhealthy and unethically sourced ingredients that are not in line with the push for more sustainable products. HOLY is a German company that wants to disrupt the soft drink industry with healthier and more ethically sourced alternatives.
HOLY’s two flagship products are its energy drink and iced tea. With sugar and taurine-free ingredients, the products come in powder form which saves 90% on packaging and significantly decreases the amount of CO2 emissions from manufacture and transport compared to canned drinks.
As with many soft drinks, HOLY’s branding is key. Its vivid designs and online presence increase its appeal for the gaming community, who would typically lean toward large competitors such as Monster Energy. With good funding at its back, HOLY is on the right path to compete with well-established rivals, having sold more than 10 million drinks solely via its online marketplace.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (1 round)
Aug 2023
$12.1m
SERIES A
Total funding: $12.1m
Company benefits
- Join a successful and growing company
- Huge impact and career growth
- Awesome team of colleagues who are ambitious, funny, down-to-earth, and authentic
- Startup culture with flat hierarchies, fast pace, and personal development
- Central office in Berlin Mitte, flexible working hours, and much more
Company HQ
Mitte, Berlin, Germany
Leadership
Mathias Horsch
(Co-Founder & Co-CEO)Previously the Founder and Chairman at the Asian-European Society Munich, Researching and Teaching Assistant at Technical University of Munich, Strategy Consulting at the EAC International Consulting and CX Strategy & Benchmarking at Amazon
Frederick Jost
(Co-Founder & Co-CEO)Previously Grwoth Equity at Eurazeo, Strategy Consulting at Boston Consulting Group, Investment Management at Holtzbrinck Digital, Online Marketing and Investment Relations at Tillhub GmbH
Phillipp Nass
(Co-Founder & CMO)Previously Director of Marketing at Crealytics, NY KnowGO Conference, Business Analyst Intern at Crealytics and Marketing Intern at HappyFresh
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