Senior Order Management Analyst, Amplitude
$116-174k
OTE
+ ESPP + Equity
3+ days a week in office
Product analytics company
Job no longer available
Product analytics company
501-1000 employees
Job no longer available
$116-174k
OTE
+ ESPP + Equity
3+ days a week in office
501-1000 employees
Company mission
To be the epicenter of digital business.
Role
Who you are
- Demonstrated ability to decompose complex, ambiguous order scenarios into clear, executable solutions
- A data-driven mindset—you use trends, patterns, and root-cause analysis to guide decisions and improvements
- Sound judgment in fast-moving environments, including comfort making decisions with incomplete information
- Monitor order fulfillment status and proactively communicate delays or issues to internal teams and customers
- A continuous improvement mentality—you proactively identify inefficiencies and implement scalable process enhancements
- Strong cross-functional communication skills, with the ability to influence Sales, Finance, and RevOps partners
- Bachelor’s degree in Business, Finance, Operations, or a related field (or equivalent practical experience)
- 3+ years of experience in order management, sales operations, or revenue operations within a fast-paced environment
- Strong command of CRM and ERP systems (Salesforce required; NetSuite, SAP, or similar preferred)
- Proven ability to manage high volumes of work while balancing accuracy, urgency, and business impact
- Excellent organizational and prioritization skills—you know how to move fast without breaking things
What the job involves
- The Order Management team is responsible for turning booked deals into accurate, compliant revenue
- As a Senior Order Management Analyst, you’ll operate as an individual contributor who owns complex order workflows, applies sound judgment to ambiguous deal structures, and improves systems through analysis and execution
- This role partners closely with Sales, Deal Desk, Finance, and RevOps to ensure speed, accuracy, and scalability across the quote-to-cash process
- Evaluate and process customer orders with a focus on accuracy, compliance, and downstream impact
- Apply structured thinking to complex and non-standard deal scenarios, identifying risks and resolution paths
- Partner with Sales, Finance, and RevOps to resolve order issues efficiently and prevent repeat errors
- Analyze order data to identify patterns, root causes, and opportunities for process improvement
- Document and operationalize improvements that increase consistency, scalability, and throughput
Our take
Amplitude provides product analytics to help companies understand user behaviour. Product, marketing, and growth teams use Amplitude to discover and share insights about user engagement, retention, and revenue.
Amplitude’s user flows reveal which actions are the most commonly taken after users sign up, and which usually precede purchases made in-app, creating paths through the app. The behaviour of individual app users can be viewed with unlimited real-time activity feeds and user timelines.
Thousands of companies use Amplitude analytics, including Microsoft, Under Armour, Intuit, Twitter, Bonobos, Peloton, and many more. In 2024, a securities fraud case was filed against Amplitude due to an IPO and stock share rise that was alleged to be artificially inflated before their downturn in 2022. The case has since been resolved, and Amplitude continues to release new products and operate at full capacity.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2021
$150m
LATE VC
May 2020
$50m
SERIES E
Total funding: $336.2m
Company benefits
- We offer a generous 12-week parental leave for fathers/partners and 18-20 weeks for new birthing parents. This leave policy also provides flexible scheduling so you can spend time with your family and bond with your little one. Specific leave policy will vary by country
- We believe it’s important to unplug from work to reset and recharge. We offer flexible vacation time and unlimited PTO — and we encourage you to use it!
- We provide a monthly stipend for the wellness activity of your choosing, from gym memberships and fitness classes to acupuncture and massages
- Equity is an important component of compensation, but it should benefit you (not just the company). In addition to offering competitive RSU grants that vest quarterly over three years, our Employee Stock Purchase Plan gives employees the option to buy below market price
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Spenser Skates
(Co-Founder & CEO)Previously worked as an Algorithmic Trader, Researcher at DRW Trading Group. They co-found Sonalight but are no longer working at the company.
Curtis Liu
(Co-Founder & CTO)Previously worked as a Teaching Assistant at MIT and as a Software Engineer at Google. They co-found Sonalight but are no longer working at the company.
Jeffrey Wang
(Co-Founder & Chief Architect)They studied computer science at university. They have extensive experience in software engineering prior to co-founding Amplitude.
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