Senior Product Designer, Kentik

• Demonstrated curiosity and/or experience in observability/infrastructure analytics or monitoring, with a willingness to learn complex technical concepts and present them with simple UX
• Strong prototyping skills, capable of quickly iterating and adjusting designs to achieve consensus
• Analytical and structured mindset, capable of asking the right questions, digging into user data, talking to customers, and making design choices that benefit our user base
• Passion for data-heavy products with complex visualizations, and the ability to evaluate competitors in the market

Desirable

• Kentik is seeking a Sr Product Designer to join our team and contribute to our network observability platform
• As an authority in the industry, Kentik's success is rooted in our commitment to delivering innovative user experiences that enable effective navigation of vast amounts of infrastructure telemetry data
• In this role, you will work closely with Product Managers, forming collaboration that drive the creation of compelling features and actionable insights
• You’ll join our Product Design team, a small but growing group with a passion for usability and the ability to make complex systems easy to understand
• Your role will be integral in creating intuitive and easily navigable experiences for our users
• This will involve interviewing customers, understanding their requirements, and translating them into visually appealing and intuitive designs
• Your passion for observability and infrastructure analytics will push the boundaries of what is possible, ensuring our product remains at the forefront of the industry
• In addition to your core focus, you will collaborate with other Product Designers to drive strategic UX initiatives across the entire product
• By making it more accessible to novice users, you will help broaden our user base and enhance the overall Kentik experience
• Gather and review requirements from Product Managers and customers to inform the product design process, identifying pain points and designing solutions
• Take a holistic approach to improve Kentik's UX, contributing to its overall accessibility and usability
• Effectively present and articulate design choices to various stakeholders, including Product Management, Engineering Management, customers, and executives
• Continuously improve the feature elaboration and delivery process, providing support materials to customers, Product Managers, and the Engineering team
• Produce UI artifacts using appropriate tools based on the design exercise, such as high-to-low-resolution mockups, visual designs, and feature intent