Senior Product Manager, Cityblock Health
$152-186k
+ Equity program
Healthcare for underserved communities
Job no longer available
Healthcare for underserved communities
1001+ employees
Job no longer available
$152-186k
+ Equity program
1001+ employees
Company mission
To reduce costs, improve the experience and the quality of care, and transform the health of communities.
Role
Who you are
- Bachelor's degree
- 7+ years of product management experience, with demonstrated ownership of shipping outcomes (not just features). Track record of products that moved a measurable business or user metric
- Experience in a complex, multi-stakeholder environment such as healthcare, fintech, operations-heavy SaaS, platform products, or similar
- Clinical and care model literacy. Healthcare experience required. However, the ability to build domain fluency quickly is essential. Within your first few months you should be conversant in how care programs, eligibility logic, and risk signals interact and be able to translate between clinical operations stakeholders and engineering
- Strong written craft. You can write a PRD that a clinician, an executive, or someone in the tech org can all read and act on
- Quantitative fluency. You're comfortable reading a dataset, writing or reviewing SQL, interrogating a dashboard, and defining success metrics before development begins. You can push back when a proposed metric won't actually prove the thing it claims to prove
- Data Platform and data governance fluency. You are comfortable working at the intersection of clinical operations and data infrastructure. You can navigate complex data dependencies, interrogate data models, and scope product work that involves data pipeline changes
- Experience working in a modern delivery environment two-week cycles, Linear or equivalent, continuous release, transparent backlogs. You know how to run a standup that isn't a status meeting
- Comfort with ambiguity and discovery. You know when a request needs a lightweight validation pass versus a deeper behavioral science-led research effort, and you can make the call
- Stakeholder management at senior levels. You can hold a firm line with executives when a request is operational rather than technological, and keep the relationship intact
- Partner and payer complexity. You understand how external data contracts, payer file delivery timelines, compliance requirements, and roster maintenance processes impact product decisions. You can coordinate effectively across Partner success, Actuary, and external payer partners without losing momentum on delivery
- AI-Forward Mindset: Specifically, you should already be doing several of the following in your current role or be ready to day one:
- Using AI (Claude, Cursor, or similar) to generate the first draft of PRDs, scope proposals, backlogs with draft acceptance criteria, stakeholder comms, and process diagrams
- Using AI to interrogate unfamiliar datasets or data file specs — explain schemas, flag ID mapping issues, and summarize what a file is actually telling you
- Using AI to pressure-test a roadmap narrative or surface gaps before planning
- Using AI to draft severity assessments and triage recommendations on bug reports and escalations before routing them
- Having an opinion on agentic workflows, automated status reporting, and how AI should be integrated into a PM's operating model. We run an internal AI agent that automates our Linear → Notion → Slack pipeline; you'll be expected to use it, improve it, and build on it
What the job involves
- We're hiring a Senior Product Manager to own end-to-end product delivery - from intake and discovery through scoping, build, release, and measurement - working in partnership with the Tech org, including Design, Engineering, Data Analytics, and Data Science
- You'll own the "what" and the "why," translate business and clinical needs into prioritized, well-scoped work, and ensure the technology we build moves the needle on member outcomes and business KPIs. This role is also explicitly AI-forward. We expect our PMs to use AI as a default first step in their workflow as a core part of their craft
- End-to-end product delivery including intake, discovery, scoping (PRDs), estimation, build, release, and post-launch measurement
- Business case evaluation and prioritization score new requests using a prioritization framework and partner with tech leadership to sequence work against company milestones, KPIs, and KTLO commitments
- PRDs and scoping artifacts that clearly define the problem, proposed approach, requirements, success metrics, dependencies, and risks. Living documents that stay current from discovery through deployment and include prototypes
- Stakeholder management and roadmap transparency Our backlog lives in Linear, your docs live in Notion, and your stakeholders always know where things stand
- Cross-functional coordination with Engineering, Data Science, Data Engineering, Data Analytics, Design across the full delivery lifecycle
- Say/Do accountability If we commit to it, we deliver it, we measure it, and we publish the result, including when we fall short
- Post-release measurement Partner with Data Analytics to evaluate success metrics against targets defined at intake, and feed learnings back into the next planning cycle
Our take
Cityblock Health partners with local health insurance providers and professional health practitioners to bring better healthcare to marginalized populations in the US with complex, unmet needs.
While there’s been a groundswell of startups in healthcare, and in particular the value based healthcare space, Cityblock Health sets itself apart through its focus on underserved communities in the US, rather than the wealthy. In doing so, it is helping to drive equity at a time when people need it most.
It's pulled in some serious funding and hasn't wasted a second putting it to work, rolling out its services in new cities and states across the US. The company has set its sights on reaching 10M members by 2030, and it's certainly moving with purpose to get there. Since 2021 funding, it's rolled out its community-focused, value-based care model, opening new offices and locking in key partnerships to bring its vision to more people, faster.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Sep 2021
$400m
LATE VC
Mar 2021
$192m
SERIES C
Total funding: $915m
Company benefits
- Employee connectedness - Time to retreat and connect with teammates to shape our culture and set goals together
- Great health insurance - Comprehensive medical, mental health, dental, and vision coverage for employees and their families, including 12 free therapy or psychiatry sessions per year
- Financial savings - 401(k), HSA, FSA, and Commuter benefits to support you now and for the future
- Paid time off - Up to 9 weeks of paid time off, including vacation, sick & safe time, and holidays
- Parental leave - Up to 16 weeks of paid leave for new parents, and a flexible work culture for everyone, including parents
- Learning and development - Access to LinkedIn Learning and weekly professional development classes, with reimbursement for clinical CEUs
Company HQ
Dumbo, NY
Leadership
Toyin Ajayi
(Co-Founder & CEO)Board certified Physician. Served as President of Cityblock in 2017, becoming CEO in 2022. Previously served as Chief Medical Officer at Commonwealth Care Alliance (CCA), as well as Chief Health Officer at Sidewalk Labs.
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