IT Engineer, Owner.com
$130-140k
+ Pre-IPO equity
Infrastructure platform for independent restaurants
Open for applications
Infrastructure platform for independent restaurants
101-200 employees
Open for applications
$130-140k
+ Pre-IPO equity
101-200 employees
Company mission
To give independent restaurants the infrastructure tools they need to compete with larger corporations.
Role
Who you are
- The ideal candidate will have expertise in Okta for identity management, Kandji for device management, and a strong background in IT troubleshooting
- If you’re experienced in these key areas and have a passion for problem-solving, we’d love to hear from you!
- 5+ years of IT experience with proven career progression
- 2-3+ years of experience with Mac MDM (Kandji, JAMF, Mosyle)
- 3+ years of experience with Google Workspaces
- 2+ years of experience with OKTA
- Familiarity with SOC2, ISO and similar frameworks
- Experience with Identity Providers (e.g. Okta) that are integrated with an HRIS and application integrations with SAML
- Excellent analytical and problem-solving skills
- Can prioritize appropriately in a dynamic environment
- Experience with securing corporate devices and services is a plus
- Friendly and helpful customer service approach, where no problem is too small
What the job involves
- We are seeking a skilled IT Engineer to join our team at Owner
- You will be responsible for maintaining system security, resolving technical issues, and ensuring smooth IT operations with a smile
- Building out the foundation of the IT organizations
- Helping to scale business operations
- Work on the latest AI/Automation IT automations
- Assist the team with any IT issues they might have
- This role reports to Owner’s Senior IT Manager
- You will partner closely with our executive team, senior leadership and people managers throughout the organization
Our take
The Pandemic caused a major upheaval in the US restaurant industry. Smaller operations struggled to stay afloat amidst brick-and-mortar closures, and as the demand for home delivery soared their margins were tightened further by hefty third-party delivery app charges. Add to that the fact that consumers become customers of the delivery app, not the restaurant itself, and it’s a development that has spelt real trouble for independent locales. Owner has set out to level the playing field.
Owner’s platform provides independent restaurants with the infrastructure they need to take control of their business without deferring to third-party apps like GrubHub and Deliveroo. It offers marketing, online ordering, and support solutions to over 1,000 restaurants across the U.S. The company has taken impressive first strides, too: they have a 7 figure run-rate, over 105% monthly revenue retention, and helped restaurants avoid millions in online order platform fees.
It’s a hugely attractive proposition for independent business owners, and research suggests it’s a winning idea for consumers too. Over 60% say they’d prefer to deal with restaurants directly, but historically the infrastructure simply hasn’t been in place to do so. With Owner seeing impressive traction by tripling its customers between 2023 and 2024, it's unsurprising that its 2024 funding is being channelled into engineering and design teams, alongside the development of new tools.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Intelligent people
"People here make quality decisions twice as fast as the average top startup employee. "
Funding (last 2 of 4 rounds)
Jan 2024
$33m
SERIES B
Mar 2022
$15m
SERIES A
Total funding: $62.2m
Company benefits
- 100% Remote - work from anywhere, no commute required
- Comprehensive benefits (healthcare, vision, dental)
- Monthly lifestyle benefits stipend, to use for fitness, wellness, learning, hobbies etc!
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Adam Guild
(CEO)Previously a Thiel Fellow, and named in the 2020 Forbes 30 Under 30 List.
Dean Bloembergen
(CTO)Previously Co-founder and CTO at Marble Technologies, went on to serve as an Advisor at Arch Mission Foundation.
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