Growth Operations Manager, Belong
+ Equity
Real estate service for homeowners and renters
Be an early applicant
Real estate service for homeowners and renters
101-200 employees
Be an early applicant
+ Equity
101-200 employees
Company mission
To create authentic belonging experiences for those who own much-loved homes, and those longing for that feeling.
Role
Who you are
- Non-Negotiable:
- AI Native
- Thinks in cohorts and funnels, not averages. Knows that “our conversion rate is 15%” is meaningless without segmentation by market, channel, and investor profile
- Has operated in a marketplace, two-sided platform, or supply-acquisition environment. Understands that homeowner acquisition is fundamentally different from SaaS pipeline management
- Bias toward speed and experimentation over perfect analysis. Ships interventions, measures results, iterates
- Can articulate a specific time they personally identified a conversion lever and moved a number. Not managed it. Moved it
- Strong Signals:
- Background in management consulting, biz ops, or growth roles at high-growth startups
- Experience with real estate, proptech, or any industry with long-duration customer relationships and complex onboarding flows
- Comfortable presenting findings and recommendations directly to the CEO and cross-functional leadership weekly
- Has built revenue capacity models or bottoms-up forecasting frameworks that connect marketing spend to revenue
What the job involves
- Reports to: CEO
- This is not a dashboards-and-CRM-hygiene role. This is an analytically rigorous, operationally intense position focused on one thing: increasing homeowner lead-to-listing conversion and compressing time-to-live across every market Belong operates in
- You will work directly with the CEO. You will own the full homeowner acquisition funnel, from lead capture through property going live, and your mandate is to find the leaks, design interventions, run experiments, and move the numbers. Every conversion point you improve translates directly into incremental revenue that compounds over the lifetime of each homeowner relationship
- You will operate at the intersection of data, AI automation, and cross-functional execution. This role requires someone who thinks in funnels, cohorts, and experiment design, not averages and pipeline reviews
- Own end-to-end visibility into the homeowner acquisition pipeline: lead capture → qualification/routing → consultation → listing agreement signed → home onboarding → home live
- Maintain real-time conversion rate and cycle time tracking by market, channel, representative, property type, and investor segment
- Surface the top conversion leaks weekly with quantified impact estimates. If conversion in a market drops 200 bps, you’re the first to know and the first to diagnose why
- Design and run structured experiments across the funnel: speed-to-contact SLAs, consultation script variants, pricing presentation changes, onboarding process redesigns
- Build the experimentation muscle at Belong—hypothesis, test design, measurement, iteration. Not one-off projects; a systematic capability
- Quantify the revenue impact of every intervention. “We improved consultation conversion by 300 bps in Tampa, worth $X ARR” is the standard of communication
- Evaluate where automated workflows are working and where they’re creating friction in the homeowner journey
- Partner with the AI/engineering team to improve qualification models, routing logic, and automated communications
- Identify handoff points between AI and human touchpoints that are losing conversion, and redesign them
- Obsess over the gap between “agreement signed” and “property live.” Every day in that gap is pure cost with zero revenue
- Map the onboarding process, identify bottlenecks, and drive cross-functional initiatives to compress cycle time
- Build capacity models that connect lead volume → conversion → onboarding throughput → revenue, so we know where the binding constraint is at any given time
- Days 1–30: Full Funnel Audit. Map every stage of the homeowner acquisition pipeline. Measure every conversion rate and cycle time by market, channel, representative, and investor segment. Identify the top 3 leaks. No interventions yet—just truth
- Days 31–60: Design Interventions. Design structured experiments targeting the top 2 conversion leaks. Define hypotheses, success metrics, and measurement plans. Begin running tests
- Days 61–90: First Measurable Lift. Demonstrate directional improvement in at least one stage conversion rate. Quantify the impact in revenue terms. If you can’t show movement within 90 days, this isn’t the right fit
- Every homeowner Belong doesn’t convert or onboard fast enough is revenue left on the table for 12+ months, he average duration of a homeowner relationship. At our growth rate, even a 200–300 bps improvement in lead-to-listing conversion translates into meaningful incremental ARR. This is one of the highest-leverage roles in the company
- You’ll have direct access to the CEO, full visibility into the data, and the mandate to make things move. What you won’t have is bureaucracy, committees, or permission to be slow
Our take
An increasingly complicated property landscape has had a negative effect on relationships between homeowners, renters and service professionals. These services must all be liaised separately, a situation which outlines demand for an integrated communication platform.
Belong provides property management services through technology that matches future long-term renters with homeowners based on their preferences. In addition to rental services, the startup also connects homeowners and renters with service professionals such as renovators, managers and constructors.
The company has focused its impressive capital funding on expansion and further innovation of its platform. Initially focused in California, Belong also covers regions in Washington and Florida.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-26% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2022
$50m
SERIES C
Mar 2021
$40m
SERIES B
Total funding: $105m
Company benefits
- Work from home opportunities
Company HQ
Country Club Section, Coral Gables, FL
Leadership
Ale Resnik
(Co-Founder & CEO)Ale co-founded Beepi, a "peer-to-peer" online used-car marketplace that was sold in January 2017. After exiting Beepi, they joined Venture Capital firm Andreessen Horowitz, based in Menlo Park, as Founder in Residence.
Owen Savir
(Co-Founder & President)Along with Ale, they co-founded Beepi. Prior to that, they co-founded icontact, a sophisticated school information system.
Tyler Infelise
(Co-Founder)Prior to Belong, they worked in product departments at SoFi, Clara and Beepi.
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