Data Analyst, Thomson Reuters
Product Analytics
CA$70-120k
2-3 days a week in office
Financial news and financial data provider
Be an early applicant
Financial news and financial data provider
1001+ employees
Be an early applicant
CA$70-120k
2-3 days a week in office
1001+ employees
Company mission
To help professionals advance their businesses and gain competitive advantage with the trusted answers only we can provide.
Role
Who you are
- At least 3 years of relevant experience in product analytics, data science, or a related discipline
- Advanced proficiency in SQL and Python
- Advanced expertise in developing and maintaining dashboards and reports
- Strong analytical skills, with the ability to interpret complex datasets and convert findings into actionable recommendations
- Familiarity with natural language processing techniques and large language models
- Demonstrated experience driving data-driven decision-making within product teams, going beyond report generation to deliver insights through data storytelling. Experience with analyses such as customer journey mapping, audience profiling/segmentation, cohort analysis, tag management, and A/B testing
- Hands-on experience with AI tools for analytics
- Ability to implement effective QA and governance practices for AI-assisted analytics
- Excellent interpersonal and stakeholder engagement skills, with the capacity to integrate seamlessly into existing product and engineering workflows, exercise influence without direct authority, and demonstrate persistent curiosity to uncover underlying trends in data
- Hands-on experience with product analytics platforms such as Pendo, Amplitude, Adobe Analytics, and Google Analytics
What the job involves
- Millions of professionals rely on Thomson Reuters’ products every day, and we want data to drive every decision we make about them
- We're hiring a Data Analyst to join our team during an exciting period of AI-driven change – working closely with a senior analyst to shape how product teams measure success and act on insights
- The Analyst will serve as the primary owner of product analytics platforms (including tools such as Pendo), functioning as an embedded partner within the product team
- This role requires the ability to evaluate qualitative AI outputs alongside quantitative data, translating complex AI behaviors into actionable insights through model performance evaluation, response quality assessment, and measurement of user trust and adoption
- This position is ideally suited for an experienced product or business analyst with a strong data foundation, hands-on experience with AI/ML product analytics, and a nuanced understanding of the challenges involved in measuring AI effectiveness
- Success in this role requires strong people skills and a proactive, curious approach, finding ways to plug into product and engineering rhythms, building trust quickly, and continuously asking the right questions to uncover insights
- In this opportunity as a Data Analyst, Product Analytics, you will be responsible for:
- Data-Driven Decision Making: Use product analytics/data to recognize patterns and trends to understand user behavior and identify improvement opportunities
- Measurement Frameworks: Proactively establish measurement frameworks/success metrics for new product launches/features and drive actionability through data-driven insights
- Tag Management & Instrumentation: Maintain and expand Pendo tagging across the product, ensuring features, pages, and user interactions are accurately tracked as the product evolves. Partner with Product and Engineering to audit existing tags, deprecate stale instrumentation, and instrument net-new features ahead of launch to ensure day-one data coverage
- AI-Powered Analytics: Apply AI-native analytics approaches, using LLMs to analyze unstructured data, leveraging RAG-based retrieval concepts to synthesize information across knowledge bases (hands-on implementation not required), and using GenAI tools to automate reporting and surface insights, with clear human-in-the-loop review, QA, and validation practices to ensure accuracy, reliability, trust, and appropriate use
- Stakeholder Management: Build and maintain strong working relationships with peers, product managers, and senior leadership, acting as a collaborative partner to drive analytical insights across your portfolio. This role also includes dedicated time (~10%) for reporting product usage data to cross-functional stakeholders outside of the product team
- Reporting & Communication: Own recurring and ad-hoc reporting for your product portfolio, translating complex analyses into clear narratives tailored to the audience, from deep-dive reviews for product and engineering partners to executive-ready summaries for senior leadership. Ensure reports are accurate, timely, and consistent
- Pendo Guide Development (10% of role): Author and maintain in-app Pendo guides to support users' onboarding and feature adoption. Guide development is often iterative and detail-heavy, requiring patient trial and error to get targeting, styling, and conditional logic right across edge cases. We're looking for someone who embraces that process, methodically works through unknowns, and doesn't lose momentum when the tenth variation is the one that finally works. Working knowledge of HTML/CSS and basic JavaScript is beneficial for building guides that go beyond default templates
- Thought Leadership: Demonstrate thought leadership by proactively leveraging analyses to understand products, derive insights, run experiments, and be the contact point for any analytics needs for your portfolio
Application process
- End Date: June 12, 2026
Our take
Thomson Reuters is reinventing the way professionals work. The multinational media conglomerate provides answers that help professionals make better decisions to run smarter businesses. It targets those in complicated sectors that move society forward; tax, law, compliance, government, and media.
Founded over 165 years ago, the company is now powered by thousands of international journalists. This bandwidth guarantees speed, impartiality, and insight that have helped Thomson Reuters retain its position a market leader. To stay competitive with companies founded in the digital era, Thomson Reuters places emphasis on helping clients reinvent themselves for the newly disruptive digital age.
As well as investing in the coverage of growth markets India and China, and embarking on a number of fintech acquisitions, Thomson Reuters announced an expansion of its long-term partnership with the London Stock Exchange Group in 2023. Together, they plan to enhance the value of financial and market news services to LSEG customers, whilst delivering a superior experience to professionals around the world.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Company HQ
Wellington Place, Toronto, ON
Leadership
Steve Hasker
(CEO & President)Previously served as Senior Advisor for TPG, CEO for Creative Artists Agency, Global President & Chief Operating Office for Nielsen, and as a Partner for McKinsey & Company.
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