Software Engineer, Fieldguide
Production Support
$150-180k
Offers Equity
Software for assurance & advisory firms
Open for applications
Software for assurance & advisory firms
101-200 employees
Open for applications
$150-180k
Offers Equity
101-200 employees
Company mission
Fieldguide's mission is to increase trust in commerce and capital markets.
Role
Who you are
- 3+ years of experience in Software Engineering, Developer Support / DevEx, Solutions Engineering, or Technical Product Support ideally for a B2B SaaS platform
- Familiarity with modern web technologies such as TypeScript, React, Node.js, Python, GraphQL
- Experience working with relational databases (e.g. PostgreSQL), including: understanding data models, writing/debugging SQL queries, investigating data inconsistencies
- Comfortable reading and navigating production codebases
- Experience debugging across: browser dev tools, APIs and network requests, frontend UI/state issues, backend data flows and database interactions
- Effective communication with an ability to code-switch between technical and non-technical audiences
- Experience shipping code (PRs, fixes, and small features)
What the job involves
- We are building a new engineering-led production support function, and as a Software Engineer, Production Support, you will operate at the intersection of support, product, and engineering
- Your primary focus will be to debug complex product issues, ship fixes, and improve overall system reliability — serving as the technical escalation layer that helps our support team resolve issues quickly and eliminate them at the root
- You will be part of a dedicated production support pod, working alongside engineers and support teammates to tackle real issues in production, bridging the gap between customer-facing challenges and long-term engineering solutions
- Investigate escalations across frontend (JavaScript), APIs, and data flows
- Reproduce issues and identify root causes
- Work across the stack to understand system behavior
- Write and ship small-to-medium fixes (PRs)
- Improve reliability and reduce repeat issues
- Contribute incremental product improvements
- Act as the technical escalation point for support representatives
- Provide clear guidance and unblock issues quickly
- Help improve debugging workflows and internal playbooks
- Translate structured customer feedback into actionable technical issues
- Provide T-shirt sizing (S / M / L) from an engineering perspective
- Identify small, high-impact fixes that can be shipped quickly
- Help close the loop on resolved issues
- Identify recurring issues and eliminate them
- Improve logging, observability, and debugging processes
- Build lightweight tooling or scripts to improve efficiency
Our take
Fieldguide offers a cloud-native collaboration and automation platform for accounting and advisory practices. The idea is to make workflow and collaboration more streamlined, and automate parts of it altogether, for teams working on cybersecurity, risk, and ESG audits.
Fieldguide has launched with a focus on three high-demand and high-growth areas of business. With cybersecurity and ESG in particular seeing increased corporate investment, thanks to the steep costs of error or regulatory non-compliance, demand for tech that can help manage this influx of auditing work is likely to grow fast. Indeed, Fieldguide received an impressive funding injection in 2024 that will help expand the kinds of audits its product applies to, as well as grow its team.
Fieldguide has already netted some key audit and advisory firms as clients, suggesting that the young company is onto something good. Internal productivity tools are booming across multiple industries, with automation also seeing a significant uptake for enterprise businesses. If Fieldguide can successfully manage its scale-up, it could become an important software player.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
55% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2026
$75m
SERIES C
Mar 2024
$30m
SERIES B
Total funding: $122.4m
Company benefits
- Health
- Dental
- PTO
Company HQ
Eureka Valley, San Francisco, CA
Leadership
Chris Szymansky
(Co-Founder & CTO)Previously co-founded live video streaming platform Vivo, before moving on to work in software development at Fireman Creative. Subsequently held various high level positions, including CTO at JazzHR, and VP of Engineering, Product, and Design at Atrium.
Jin Chang
(Co-Founder & CEO)Originally a Management Consultant at EY, before co-founding blockchain aggregation API company, Bitbutter. Moved on to serve as Chief of Staff at Atrium.
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