Revenue Operations Manager, Element
Annual bonus + Share options available
An open network for secure, decentralised communication
Job no longer available
An open network for secure, decentralised communication
101-200 employees
Job no longer available
Annual bonus + Share options available
101-200 employees
Company mission
To make communication better for everyone.
Role
Who you are
- You have 2-5 years experience of revenue operations for other startups within emerging GTM functions from $5M to $30M
- You have either been the sole 1-person Rev Ops team or you have experience working in Revops across Marketing, Sales, Customer success areas
- You are hands-on and possess enough software development and Salesforce experience to be able to implement the tooling and build integrations yourself
- You have an analytical mind with a strong ability to extract insight from data, with an excellent commercial awareness
- Your communications skills are excellent and you strive bringing people together around a single goal
- You have a strong knowledge of Salesforce and other go-to-market tooling
- It would be useful if you are experienced in ABM campaigns and territory planning, and have knowledge of Pandadoc
- Smart, curious and enthusiastic
- Organised and detail oriented
- Collaborative: works well with cross functional stakeholders in a collaborative and feedback driven environment
- An articulate communicator
- Empathetic, with both their colleagues and the end user
- Is comfortable with the pace, trade offs and ambiguity of a startup (specifically: how to take care of yourself and get your work done without working crazy hours)
What the job involves
- We’re looking for an experienced Rev Ops Manager to own our Salesforce and commercial tooling and tracking of the metrics of the entire funnel, and act as the oil in the gears of our commercial organisation, facilitating the work between marketing, sales, product, legal and customer success
- Your activities will provide clear visibility on our go to market activities, supporting management in improving the business, and ensuring alignment of the commercial org swith supporting teams
- You’ll participate in the definition of the sales processes and KPIs alongside management, sales, marketing and CS
- You will be responsible for managing and improving the tools for tracking the business as well as building up the reports and putting together the analysis
- You will be reporting directly to the CFO, helping them make sure the organisation works as one machine towards a common goal
- You’ll start as an individual contributor but we may grow the team in the coming years
- Manage our Salesforce as the sole administrator, including sales process, product, pricing and contractual documents implementation
- Own and manage other commercial tooling including currently Hubspot, Salesloft, Looker Studio (including basic SQL queries), Pandadoc
- Partner with engineering (IT), compliance and functional leads to select and implement new tools and workflows across Marketing, Sales, and Post-Sales
- Support leadership with metrics to clearly connect customer and sales objectives, outcomes and activities to company and team KPIs
- Generate regular and ad-hoc analysis for both the Sales and Marketing Leadership Teams to monitor performance across a range of business drivers and both sales and marketing team performance
- Lead resource planning for all go to market teams based on revenue, forecast, and potential
- Drive data quality, process improvement and automation activities that improve workflows including ensuring that the data in our salesforce system is accurate
- Collaborate with other sales operations teams and cross functional teams to drive business alignment across the organisation
- Assist in creation of variable incentive compensation models, variable incentive automation, and variable incentive performance calculations
- Provide direction and training to Account Executives, Customer Success Managers, and Sales Development Representatives to onboard them into our systems and processes
- Define, document, and maintain sales policies and contracting processes across geographies to encourage the right behaviour and alignment with our bookings policy and SaaS revenue model
Our take
Element emerged from the creators of Matrix with the goal of nurturing and financing the Matrix ecosystem, which established a groundbreaking standard for open-source decentralised communication.
Recognising the significance of instant messaging for productivity, especially exemplified by platforms like Slack and WhatsApp, Matrix and Element identified an unmet need for secure network-based services. This approach allows companies to retain complete control over their data, distinguishing Element in the market.
Financial backing is being put towards expanding its technology and enhancing its peer-to-peer architecture. The ultimate aim is to eliminate the necessity for servers, with a specific focus on refining Element's decentralised voice and video conferencing services. This allocation of resources positions Element to not only meet current market demands but also to pioneer innovative solutions in secure communication technology.
Steph
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Company HQ
Chiswick, London, UK
Leadership
Amandine Le Pape
(Co-Founder & COO)Co-founder of Matrix.org. They previously worked in Project Management roles at Amdocs for over 11 years.
Mattew Hodgson
(Co-Founder, CEO & CTO)Co-founder of Matrix.org. They also have 14 years of experience as a Software Developer and Product Manager at MX Telecom and OpenMarket. As well as 5 Years experience as a Director of Communications at Amdocs.
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