Senior Manager of Insights, Riot Games

• 7+ years of professional experience in research, analytics, data-driven strategy, or related fields
• Experience synthesizing & socializing results and distilling them into impactful recommendations for product leadership
• Strong communication and storytelling skills, capable of shaping executive decisions through compelling, evidence-based insights

Desirable

• As the TFT Insights Lead for the AXE (Acquisition, eXpression and Events) initiative you will be part of the AXE Initiative leadership team and lead the AXE Insights pod, playing a crucial role in TFT’s long term revenue health
• The focus of this role is on managing and coordinating work in a challenging multi team environment that drives TFT’s monetization strategy
• You will own the roadmap for all Insights work that supports the AXE Initiative
• You will define and manage workstreams to understand our monetizers, assess product performance, identify future opportunities and guide experimentation
• Working with product leaders you’ll be a strategic thought partner in developing a robust revenue and events strategy that sustains TFT for years to come
• AXE has Insights and Product teams in Los Angeles and Singapore and you’ll collaborate with both locations to generate impactful insights that inform all aspects of monetization, from new product development to tuning distribution systems
• This position is located at our global headquarters in Santa Monica CA, and reports to the TFT Games Insights Lead
• Partner with the AXE Initiative Product Lead and Product Managers to develop and maintain a revenue strategy that maximises TFT’s business model in a sustainable and player-focused manner
• Lead the AXE Insights pod:
• Manage the team’s roadmap, coordinating work between the Los Angeles and Singapore teams to ensure effective identification and prioritization of work
• Mentor and guide more junior Insights members in AXE LA & SG, providing constructive feedback and thought leadership to the team
• Champion craft standards and maintain a high bar for the team’s work
• Create and run systems & processes for the AXE Insights pods and with stakeholders
• Identify new revenue opportunities and develop strategies to pursue them
• Ensuring TFT maintains an up to date understanding of its monetiser segments and the target audience for its events and revenue products
• Drive a continuous learning cycle on the AXE initiative, utilising strong product frameworks and experimentation design to assess and evolve strategies
• Work closely with other TFT Insights leaders from the Game and Publishing teams to create holistic reports that support senior leadership decision makers
• Collaborate with Riot’s data organisation to ensure the data required to support AXE Insights is available and accurate
• For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players
• We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!