Senior Product Designer, Brooklinen

• If you’re excited by solving complex challenges and want to see your work influence millions of customers, we’d love to meet you
• We’re looking for a Senior Product Designer who leads with research, thinks strategically, and thrives in real-world problem-solving
• We’re looking for someone who can operate independently, bring clarity to complex problems, and communicate design decisions in a way that builds alignment and trust across diverse partners
• Bachelor’s degree in Design, HCI, Psychology, or a related field (or equivalent practical experience)
• 5–8+ years of product design experience with a portfolio that demonstrates end-to-end ownership
• Expertise in UX, UI, and interaction design, including information architecture and visual systems
• Experience leading generative research and using insights to influence roadmaps and product strategy
• Proficiency in Figma, FigJam, and prototyping tools (e.g., Framer)
• A mobile-first sensibility with attention to performance, accessibility (WCAG 2.1+), and usability at scale
• Experience designing in eCommerce, with a track record of influencing measurable outcomes (CVR, AOV, retention, repeat purchase)
• Ability to work independently, navigate ambiguity, and move complex projects forward
• Strong communication skills—you can explain design decisions clearly and build alignment across stakeholders

Desirable

• We’re looking for a Senior Product Designer to help shape the future of Brooklinen’s digital experience
• You’ll own specific work lanes across our eCommerce platform—leading with research, designing systems that scale, and creating experiences that balance creativity with measurable business impact
• In this role, you’ll run the full lifecycle of design work: from generative research and insights, to concepts and wireframes, through to polished design, QA, and iteration after launch
• You’ll drive the design system forward, enabling solutions to scale across teams, and you’ll balance craft with business acumen to ensure our most critical flows—such as PDP, bundling, and lower-funnel modules—perform at the highest level
• This is a highly collaborative role that partners closely with Product, Engineering, Data, Marketing, and Merchandising
• Own end-to-end design initiatives across key areas of the site, from research to iteration
• Lead generative research to uncover insights that shape product direction
• Translate data and research into clear, actionable design recommendations tied to business goals
• Design and evolve scalable systems, ensuring components and patterns work across multiple teams and use cases
• Partner with cross-functional teams to deliver solutions that are inspiring, practical, and performance-driven
• Support experimentation by designing for A/B and multivariate tests, defining success metrics, and iterating on results
• Communicate your work clearly—through storytelling, rationale, and documentation—to bring partners along in the process
• Mentor and support junior designers, fostering growth in process, craft, and strategic thinking, and contributing to the overall growth of the team
• What Success Looks Like:
• Customers move through a seamless, intuitive shopping journey that feels effortless
• Conversion-critical flows (PDP, bundling, urgency modules) launch on time, with polish and measurable lifts
• Research insights directly shape the roadmap, influencing where we invest and why
• The design system scales efficiently, enabling faster, more consistent execution across teams
• Cross-functional partners see design as a trusted driver of customer experience and business growth
• The design team grows stronger through your mentorship, collaboration, and example