Senior Solutions Engineer, Storyteq

• The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders
• 3+ years of Solutions/Sales Engineering (or similar Presales role) experience in Enterprise and/or Mid-Market B2B SaaS
• Strong understanding of technical elements of modern web frameworks, such as cloud infrastructure, API integrations, application modernization, and security practices
• Experience with marketing and creative technology stacks is highly advantageous
• Familiarity with all phases of an Enterprise SaaS sales cycle
• Excellent communication and interpersonal skills - adept at understanding others’ objectives, adapting communication style based on the audience, and collaborating with diverse personality types
• Bias toward action and intellectual curiosity
• Quick learner, capable of becoming a product expert in the Storyteq platform
• Effective in client-facing situations, engaging with both prospects and customers to support them in reaching their goals
• Motivation to take ownership of high-impact projects from the outset

Desirable

• Storyteq is the leading content marketing platform designed to make campaign rollout effortless. We are looking for a skilled Senior Solutions Engineer to join our innovative team
• In this role, you will work closely with clients, sales, and internal partners to deliver high-quality technical solutions that meet the diverse needs of our customers
• You will be responsible for understanding customer requirements, leading product demonstrations, supporting proof of concepts, scoping and designing solutions for Implementation handover
• Serve as a strategic and technical resource to our Sales team, assisting in securing new business throughout the sales process from discovery to close
• Engage in sales meetings as a technical lead, product consultant, and subject matter expert, navigating technical objections and achieving technical wins with prospects
• Collaborate with Account Executives to qualify leads, collect requirements through technical discovery, deliver compelling product demonstrations, and validate opportunities
• Continuously grow your knowledge and enhance your understanding and expertise of our comprehensive range of solutions
• Present value-led solution demonstrations to prospective customers, translating technical requirements into beneficial business outcomes
• Assist with customer trials and proof of concepts by organizing POC environments geared towards achieving specific goals and demonstrating proof points
• Scope solution designs, make configuration recommendations, and outline technical requirements to facilitate a smooth handover to the Implementation team, ensuring customer success
• Transition new clients to the Implementation Team by clearly communicating the proposed solution design and providing technical support and context during the onboarding process
• Gain an understanding of customer pain points and use cases by industry and job function, leveraging this insight to create tailored solutions
• Monitor the competitive landscape to identify product gaps and effectively communicate differentiators
• Act as a liaison between Sales and the Product, Implementation, Accounts, and Marketing teams
• Work closely with Product and Product Marketing teams to understand the product roadmap, provide customer feedback driven by data, and enable sales teams on upcoming product and integration releases
• Support efforts in responding to RFPs and Security Assessments
• Recognize and share best practices among Account Executives across different segments and sales cycles to constantly improve our sales approach
• Participate in events and present at sessions as a thought leader in the space