Senior Director of Global Sales Operations, NinjaOne
$180-210k
Listed salary range applies to California, Colorado, and New York only. May vary in other locations
More information about location
Endpoint IT management platform
Posted today
Endpoint IT management platform
1001+ employees
Posted today
$180-210k
Listed salary range applies to California, Colorado, and New York only. May vary in other locations
More information about location
1001+ employees
Company mission
To simplify IT operations by automating real-time visibility, security, and control over all endpoints.
Role
Who you are
- 10+ years of experience in Sales or Revenue Operations within high-growth, enterprise B2B SaaS environments, with a proven track record of building scalable infrastructure that supports global expansion and complex sales cycles
- 3+ years of people leadership with a track record of building and developing high-performing, trusted teams
- Demonstrated success scaling enterprise sales organizations comprised of SDRs, AEs, Channel, SEs, AMs, sales leadership, etc across global regions in high-growth SaaS environments, with deep expertise in Salesforce consolidation, process governance, and GTM systems supporting 1,000+ users
- Hands-on experience with modern sales tech stacks, including Salesforce, DealHub, Salesloft, LeanData, Pardot, Highspot, or equivalent tools
- Exceptional analytical skills, technical acumen, and business insight—able to translate complex data into actionable strategies, influence executive stakeholders, and drive decision-making across sales, finance, and GTM teams with clarity and precision
- Strong understanding of the entire revenue lifecycle, from lead generation to renewal
- Demonstrated experience supporting and scaling global SalesOps functions through key inflection points such as IPO readiness, M&A integration, or other equity events
- Experience supporting Federal and public sector sales motions—including Federal (FedRAMP) and international equivalents in EMEA, Australia, Japan and beyond—navigating compliance frameworks, centralized procurement processes, and go-to-market execution in highly regulated environments
- Highly collaborative, with a proven ability to build trust across Sales, Marketing, Finance, and Product organizations
- Operates with urgency and flexibility, applying structured thinking to ambiguous situations and excelling in dynamic, high-growth environments where priorities evolve quickly
- Embody NinjaOne’s values: Curiosity, Integrity, Kindness, Humility, Builders—and foster an environment where these values thrive
What the job involves
- NinjaOne is seeking a strategic, data-driven Senior Director of Global Sales Operations to lead our global SalesOps function
- Reporting to the VP of Global Sales Operations, you’ll serve as a trusted advisor to sales leadership and a key partner across GTM teams
- Your charter includes overseeing sales systems, reporting, forecasting, SDR and channel operations, and scaling a high-performing team as we continue our rapid global growth
- At NinjaOne, we’re enabling hyper-growth across our global sales teams, with a focus on scale, automation, and GTM alignment as we expand into EMEA and APAC
- You’ll play a pivotal role in architecting how we grow in revenue—bringing operational excellence to a fast-paced, high-velocity sales organization
- This is a senior leadership role that blends day-to-day execution with long-term strategic influence
- Lead and continuously optimize sales operations processes, tools, and policies to increase productivity and drive scalable, global GTM success
- Drive operational strategy for enterprise sales, ensuring scalable territory design, prospecting infrastructure, and forecasting rigor that supports long-cycle, high-value deals across global regions and complex buying centers
- Scale SalesOps infrastructure to support global expansion—building process discipline, systems cohesion, and team readiness while leading cross-regional systems integration efforts post-acquisition and aligning to enterprise-grade and regulatory standards
- Manage and evolve reporting, forecasting, and analytics—delivering clear, actionable insights through dashboards and executive storytelling (e.g., Tableau)
- Partner cross-functionally with Sales, Marketing, Customer Success, Channel, Billing, Data & AI, Product, and HR to ensure full-funnel operational alignment
- Drive strategic initiatives including territory planning, pipeline health analysis, forecast accuracy, account assignments, and QBR execution
- Enable new GTM initiatives and product launches through operational readiness, analytics, and scalable playbook design
- Partner with Finance on compensation strategy, quota setting, and special incentive programs
- Lead, mentor, and scale a high-performing global SalesOps team—fostering growth and building infrastructure that supports both near and long-term expansion
- Identify and execute opportunities to automate and modernize workflows, including leveraging AI and next-gen RevOps tools
- Serve as a strategic advisor to Sales and Revenue leadership, where you’ll not only lead—but shape—the future of global Sales Ops at one of the fastest-growing IT SaaS companies helping shape our go-forward GTM engine
- Partner with global and regional Sales, Channel, and Compliance teams to support Public Sector sales motions across the U.S. Federal (FedRAMP), EMEA, Australia, Japan etc.—ensuring GTM readiness, accurate forecasting, and operational alignment with government procurement and compliance requirements
- Own strategic levers for growth and bring forward new initiatives that elevate sales execution and drive results
- Additional duties as needed
Our take
NinjaOne is an IT endpoint management platform that offers comprehensive solutions for managing and securing endpoints in an organisation's IT infrastructure.
The platform helps enhance security measures and ensure optimal performance across various endpoints through a variety of products from vulnerability patch management to cloud backups for multi-tenants. It is also able to protect users logging into IT systems remotely, making it a valuable option to the large roster of companies embracing remote work.
Since founding in 2013, NinjaOne has grown both its team and customer base substantially, and now serves the like of NVIDIA, Nissan and HelloFresh. A influx of funding has also allowed the company to hyper-focus on its customer support, especially in remote form, and continue to develop its products and automations.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Feb 2025
$500m
SERIES C
Feb 2024
$231.5m
SERIES C
Total funding: $761.5m
Company HQ
Waller Creek District, Austin, TX
Leadership
Sal Sferlazza
(Co-Founder & CEO)Co-Founder and member of the Board of Directors for Boostlingo. Founder and Principal for LaunchCapital.co. Previously co-founded other companies including Realm Interactive/NCsoft and PacketTrap/Quest Software.
Christopher Matarese
(Co-Founder, President & CFO)Serial entrepreneur. Co-founded Boostlingo, Launch Capital, Anchor and Bandera.
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