Support Specialist, Healthtech-1
£31-35k
+ Equity
3-5 days a week in office (Stratford, East London)
The automation platform for NHS staff
Open for applications
The automation platform for NHS staff
21-100 employees
Open for applications
£31-35k
+ Equity
3-5 days a week in office (Stratford, East London)
21-100 employees
Company mission
We exist to help make the NHS the most advance healthcare system in the world by automating repetitive processes, starting with the first touchpoint: new patient registrations.
Role
Who you are
- 📣 Ability to communicate very well, in a style that is fun, clear, honest, concise and engaging
- 🗓️ Organised, with the ability to juggle multiple things at a time whether that be conversations, tasks or projects
- 💙 A hunger to do your life's best work, to have a large impact on the struggling health system
- 🔍 Analytical, with the ability to crunch data and use a spreadsheet well
- 💪 Can take projects from just an idea, to fully complete
- 👌 A insatiable desire to help others, to always give NHS staff, one less task
- 💎 A true attention to detail - as this is a trait that makes us stand out from the rest. It shows we care
What the job involves
- 👮🏾 An opportunity to have real positive impact with a passionate world class team, supporting the backbone of the country's health - NHS staff
- 📣 Speaking to NHS staff, responding to problems, questions and ideas, quickly
- 🤩 Helping new customers get onboarded, and giving them an 11* experience - they deserve it!
- ✍️ To write best-in-class content so that you can support many practices
- ⚙️ Manage users' accounts; understanding concepts of: billing, user management, features, GP land
- ⚒️ Using modern tools such as Intercom Notion, Slack, and Typeform
- ✨ To bring customer insights and feedback back to the team, so we can improve our products
- 🧠 Think and implement ideas to help this area scale nationwide
Salary benchmarks
Our take
The NHS is one of the few totally publicly-funded healthcare services in the world, that has treated millions of people since 1948. However, growing pressures from an ageing population, higher patient expectations and the after-effects of the pandemic are having a negative effect on the system’s ability to serve patients with the care they deserve.
A major factor in the NHS’ struggles is the amount of time its staff spend on administrative tasks, which is what Healthtech-1 hopes to address. The company develops automation tools for repetitive tasks, such as patient registration, that free up healthcare workers to spend more time on treatment and care.
The company boasts support from NHS Digital as well as Innovate UK and Y-Combinator, and is clearly targeting a valuable problem. With its new patient registration product now live in over 500 NHS GP Practices, and its second product launched, it will be interesting to see how Healthtech-1 can further support the NHS moving forward.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Employee endorsements
Career progression
"I joined Healthtech-1 as an Intern, before deciding to drop out of university a few months later to join the team fully! Just over a year since..."
Funding (last 2 of 3 rounds)
Jul 2024
$3.7m
SEED
Sep 2023
$0.5m
SEED
Total funding: $4.6m
Company benefits
- 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice.
- 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year.
- 💪🏼 Hybrid location policy. We highly prioritise in person communication and currently have either a 3 days in the office and 2 days working from home arrangement.
- 📚 Learning budget and time - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth.
- 🥗 Health and fitness budget of £60 per month
- 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air.
- 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave.
- ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote.
Company values
- 📣 Amplify others
- 🥳 Find the fun
- ☝️ Simplify the complex
- 💬 Trust in radical truth and transparency
- 🤌 Obsess over the quality of your craft
- 💪 Be an owner
- 🧠 Be both a teacher and a student
Company HQ
London, UK
Articles
Leadership
Peter Huang
(Co-founder & Head of Product)Venture Catalyst & Co-founder at twenty--twenty, and Community Manager at London Innovators. Former Product and Growth Lead for Perfocal.
Raj Kohli
(Co-founder)NHS Clinical Entrepreneur, and Patient Experience Lead at First 4 Health Group. Previously Venture Catalyst and Co-founder at twenty--twenty as well as Portfolio Strategy and Growth Lead for Perfocal.
People progressing
Growth Specialist at Healthtech 1. Automating painful admin so NHS staff can focus on what matters - patients.💙
Diversity, Equity & Inclusion at Healthtech-1
Peter Huang (Cofounder)
- Our company values are drawn from deep cultural and familial values. As a result, our employees have a strong mix of cultural backgrounds including Indian, Chinese, Japanese, Korean and more. Raj and I are always finding the balance between different cultures, to bring out the best of each and every person who joins us.
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