Service Design Development Architect Intern, Motorola Solutions

2026 Summer Internship

Salary not provided

Python

Java

GSuite

JIRA

Confluence

JSON

ServiceNow

Google Workspace

Chicago

More information about location

Office located in Schaumburg, IL

Communication software for public safety & enterprise

Be an early applicant

Communication software for public safety & enterprise

1001+ employees

B2BEnterpriseCyber SecurityTelecommunications

Be an early applicant

Salary not provided

Python

Java

GSuite

JIRA

Confluence

JSON

ServiceNow

Google Workspace

Chicago

More information about location

Office located in Schaumburg, IL

1001+ employees

B2BEnterpriseCyber SecurityTelecommunications

Company mission

To build and connect safety and security technologies in our never-ending pursuit to keep people safer everywhere.

Job

Company

Role

Who you are

Understanding of foundational Design and Development processes and methodologies, preferably in a Services context
Understanding of Service Design tools such as ServiceNow, Jira, Lucid, Confluence and the Google Suite
Knowledge of Python, JSON, Java or other coding frameworks is preferable
Knowledge of automation and AI configuration is beneficial, ideally across Google Suite, Workspace, NotebookLM, AppScript, or any other similar areas
All Candidates must be currently pursuing a Bachelor's degree or Master's degree program in a related field of study
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
Travel Requirements: Under 10%

What the job involves

The Service Orchestration Team’s role is to design service delivery models, align the Centralized and Field Operation teams' activities with new or updated Service offers, Product launches, or Platform Releases and ensure general service preparedness
This team is tasked with the development of service delivery model design, service delivery enabling processes and documentation (Service Offer Delivery Packages including Service Support Plans, Workflows, Work Instructions as well as Battlecards containing a high-level offer description, supporting material, maintain Service Catalog, and contact names), develop and run validation tests, create and deliver service training, and ensure Service Operations personnel are ready to provide these services to our public safety customer base
Our team's Global focus emphasizes the drive for using standard processes and tools across all regions while still accounting for specific regional policies and regulations to ensure services are fit for delivery
This internship role is structured around improving the overall Service Design processes and capabilities
The successful candidate will review existing Service Design Tools and Processes and identify areas of improvement
The Architect will define the scope of improvements, develop the solution and create a deployment plan
Improvements will span all areas of the Service Design processes, with an emphasis on deploying AI and Automation to drive greater efficiency, accuracy and standardization

Our take

Motorola Solutions is a leading provider of communication and software solutions tailored for public safety and enterprise sectors. Its extensive portfolio includes mission-critical radios, command center software and video security systems designed to enhance operational efficiency and safety.

The company's focus extends beyond mere hardware, as it emphasizes integrated software solutions that facilitate communication and data management. This integration of hardware and software ensures clients can respond promptly and effectively to challenges.

Looking ahead, the company is opening a new R&D center in Cork, creating 200 jobs to advance land mobile radio technology. This investment supports its growth and innovation, building on its existing Irish presence and recent acquisition of Tetra Solutions.

Kirsty

Company Specialist at Welcome to the Jungle

Company

Company benefits

Flexible work models
Paid time off
Paid parental and family leave
Health care benefits
Global wellness resources
Employee assistance programs
Rotation programs
Mentor relationships
Learning and development opportunities
Retirement benefits
Employee bonuses
Stock grants & employee stock purchase plans

Company HQ

West Loop Gate, Chicago, IL

Leadership

James J. O'Connor

(Co-Founder)

Co-founded Motorola Solutions in 1999. Founder and Chairman of Chicagoland Entrepreneurial Center and 1871. They are also the Global Head of Venture Capital and Managing Director at William Blair.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 72 more jobs at Motorola Solutions