Director of Strategy & Operations, Flex
Legal & Compliance
$235-254k
+ Company equity
Flexible rent payment application
Open for applications
Flexible rent payment application
501-1000 employees
Open for applications
$235-254k
+ Company equity
501-1000 employees
Company mission
Flex's mission is to empower as many renters as possible with flexibility over their most significant recurring expense.
Role
Who you are
- This is an exceptional opportunity for a gritty, entrepreneurial problem solver able to toggle between strategy and execution
- Ideally 8+ years of relevant work experience (e.g., investment banking, management consulting, start-up role in strategy, strategic finance, biz ops, or chief of staff function)
- Direct work (or advisory experience) with a high-growth tech/fintech company preferred
- Advanced degree (JD, MBA) a plus
- Strong conceptual facility; extremely fast thinker
- Comfort “fog sculpting,” making amorphous projects tractable
- Entrepreneurial; finds the messiness of 0-to-1 building exhilarating
- Obsessive attention to detail; high bar for your own work product
- Well honed interpersonal skills; able to drive results through others without compromising relationships and rapport
- Ability to thrive in a fast-paced (and at times chaotic) environment
- Strong bias for action
- Superior communication skills (e.g., memos, meeting facilitation)
What the job involves
- The Strategy & Operations team serves as the “API” through which company strategy, ways of working, and culture are transmitted to our departments
- Your responsibilities will span both departmental strategy and operations, including framework development, project planning, financial modeling, research, and analysis
- This role positions you at the very heart of the business, collaborating closely with Strategy & Operations peers, as well as with company and departmental leadership
- This role will provide frequent exposure to Flex Founders and Executive Team, giving hands-on experience of what it takes to lead and operate a world-class consumer fintech
- As the Director, Strategy & Operations for our Legal & Compliance organization, you'll partner directly with the Chief Legal & Compliance Officer
- Your key responsibility will be to ensure urgent execution of our roadmap and to represent Legal & Compliance across the company, collaborating closely with teams in Product, Consumer Protection, Finance, and beyond
- Given Flex operates at the intersection of highly regulated industries—consumer finance, housing, and payments—Legal & Compliance is central to every aspect of our enterprise and critical to Flex’s most important initiatives
- High-performing Strategy & Operations team members will have opportunities to rotate into other departments or special projects after their first year
- Partner with your department leader (Chief Legal & Compliance Officer) to set long-range strategy and translate it into tangible near-term goals and frameworks that ensure tight execution
- Manage a diverse portfolio of projects (e.g., Enterprise AI strategy, Pricing), adapting rapidly to shifting priorities
- Own complex special projects that may require: some understanding of legal and compliance topics, ability to navigate and align with cross-functional stakeholders, make a recommendation, and push through execution
- Continuously improve processes, streamline collaboration, and identify ways to improve the capacity and velocity of the Legal and Compliance teams
- Conduct research and prepare communications for senior legal and compliance executives, the executive team, and the board of directors, ranging from company updates to in-depth presentations and data analysis
- Distill progress into executive-facing monthly memos, facilitating the review meetings to ensure the right strategic conversations are had
- Communicate effectively with senior stakeholders, navigating complex problem sets with agility
- Operate at top-decile levels of speed and productivity, dealing constructively with pressure and debate
Our take
Many people struggle to pay their rent every month, with a variety of bills hitting their bank accounts simultaneously. Whilst many of these people earn enough money to cover their bills, the inflexible nature of monthly bills can make the all-in-one payment a harder obstacle.
Flex provides a mobile application for the flexible payment of rent, allowing users to pay their landlords through flexible payment plans, reschedule payments when necessary, and protect their funds through Overdraft Protection. The company achieves this by partnering with estate agents and paying their resident's bills upfront, taking on the challenges that landlords would normally have due to late payments.
Flex has experienced extremely rapid growth since its founding which has caused some issues, as it struggled to keep up with the surge in new customers. Having made improvements to its product and scaled its customer service team, it is set to continue providing a service that has come to be highly valued by both tenants and landlords.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2022
$160m
SERIES C
Apr 2021
$46.6m
SERIES B
Total funding: $225.1m
Company benefits
- 100% company-paid medical, dental, and vision
- 401(k) + company stock options
- Unlimited paid time off + company paid holidays
- Parental leave + IVF and adoption support
- Flex Cares Program: Non-profit company match + pet adoption coverage
- Pet Insurance
- Free Flex subscription
Company HQ
Midtown Manhattan, New York, NY
Leadership
Shragie Lichtenstein
(CEO)Experience working in venture capital investments for Point72 and TVC. Also co-founded Boundless Reality.
YeTong Shao
(CPO)Experience as Data Science Researcher. Also co-founded Boundless Reality.
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