Global Payroll Expert, Papaya Global
$85-110k
Salary range will vary based on geography and experience
Global workforce management and payroll platform
Job no longer available
Global workforce management and payroll platform
501-1000 employees
Job no longer available
$85-110k
Salary range will vary based on geography and experience
501-1000 employees
Company mission
To bring HR and Payroll into the 21st century.
Role
Who you are
- 2+ years of Client Management or Customer Success experience
- 3+ years of work experience in payroll operations at a global payroll or fintech company or supplemented with Customer Service or Project Management experience
- Exceptional communication and presentation skills
- Fluency in Spanish or Portuguese is a plus
- Strong team-working skills, ability to adapt to a fast-paced, international work environment with a passion for making an impact
- “Customer-First” attitude and approach to all your day to day interactions with your customers
- Ability to effectively prioritize tasks and manage time, even under high-pressure situations
- Detailed oriented
- Can-do positive approach
- Advanced skills with Microsoft Office suite
- Strong customer service skills
- Experience with outsourced payroll providers
- BS. in Finance, Accounting, Economics, Mathematics or similar
What the job involves
- Be the main focal point of contact for everything client related
- Maintain a high level of product proficiency to guide clients on the best business solution through Papaya Products. Fully understand the features and limitations of Papaya’s entire suite of products and provide innovative and creative solutions even when clients haven’t asked for them
- Take the customer through the client lifecycle to ensure ongoing success
- Lead payroll audits and process improvements for the Data & Payroll Department to ensure accuracy, data integrity, and adherence to regulatory mandates
- Manage, review, and validate salary changes, benefits, and equity processing between various systems as it relates to payroll
- Serve as a point of contact between internal and external stakeholders on all payroll inquiries
- Develop and implement best practices, key performance indicators, and SLA metrics for the department
- Remain up to date with international payroll laws/regulations
- Lead and train teams on the E2E process, provide guidance and expertise across the organization
Our take
Papaya Global provides remote HR services such as cloud-based payroll and job boards to help support companies with international workforces. The company also uses its cloud-based technology to provide solutions to the complexity of international financial compliance and workplace regulations.
Remote working opportunities have resulted in many workforces becoming globalized, with companies hiring staff outside of their home country. This results in complex challenges regarding human resource infrastructure. Papaya Global offers a single service that allows companies to consolidate and streamline payroll and keep track of their global employees.
The unicorn company has seen considerable success, as its flexible and scalable, platform grew massively as the industry saw an increased demand for remote workforce management services. Its partnership with Mesh Payments completely eliminates the need for employees to cover their business expenses upfront and its acquisition of Azimo, has enabled Papaya to expand its platform globally and further expand the services it provides (such as its recently launched its fully automated, embedded payments platform, Papaya Global Payroll Payments.)
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2021
$250m
SERIES D
Mar 2021
$100m
SERIES C
Total funding: $439.5m
Company benefits
- Paternity / Maternity Leave: Additional days on the company account (in addition to any legal benefits)
- Birthday Benefit: Gift as spending money
- PTO Policy: Transparent and uniform policy of 20 days per year (unless more is designated by the law)
- Fitness: Gym on-site or annual (equivalent budget for all locations) reimbursement for gym membership or other fitness activities
- Meal Vouchers: Monthly allowance for meal vouchers - per regional policy
- Gym on-site or $550 annual reimbursement for gym membership / other fitness activities
- Remote Work Allowance: Remote work allowances (for employees with no local office)
- Learning & Development: Yearly budget for AI online courses, classes, seminars, or other developmental activities (per calendar year, based on company policy)
- Work from Abroad: We offer eligible employees the opportunity to work from abroad for a limited period each year
Company HQ
Theater District, New York, NY
Leadership
Eynat Guez
(Co-Founder & CEO)Previous experience as an HR & Operations Manager at LR GROUP, and Project Manager at Cellcom Guinée. Became CEO of Relocation Source for 7 years, and then was CEO of Expert Source.
Ofer Herman
(Co-Founder & CTO)Previous Senior Director of Engineering at Phoenix Technologies, and VP of Research & Development at GooMe Interactive. Co-founded Vidmind as the VP of R&D and became CTO after 3 years.
Ruben Drong
(Co-Founder & CIO)Co-founded AASL, and then co-founded and was CEO of MRD-IT solutions and SafelyGuard.
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