Business Analyst, ManyPets

• You’re a self-starter and love using initiative to solve problems and identify opportunities
• Working collaboratively with colleagues and partners is easy for you
• You thrive off working in a fast-paced, fluid environment and enjoy juggling multiple pieces of work simultaneously
• You’re proactive and focussed on outcomes
• You’re commercially aware and can recognise the meaning of “value” to Bought By Many, our customers and our partners
• You can hold your ground: you've got strength to challenge business owners, tech leads and requirements when you need to
• Business Analyst or Product Owner experience is a must
• You'll bring an understanding of change and delivery methodologies including Agile, Scrum, Kanban & Waterfall
• Awareness of software development terminology and practices
• Understanding of commercial implications on projects, with analytical and problem-solving skills
• Experience working in fast-moving, start-up or scale-up environment
• Familiar with relevant project tools such as JIRA, ClickUp et.al

Desirable

• Liaising with key stakeholders to elicit and understand business needs, data, outcomes and requirements
• Devising innovative and practical solutions to meet evolving business needs
• Supporting the prioritisation and delivery of small, incremental changes across all of our Products
• Documenting business requirements and define acceptance criteria for testing
• Using business analysis techniques proportionately to get to a ‘good enough’ design to progress a project/task
• Supporting the definition and documentation of customer journeys and operational processes, and ensuring business readiness for the changes
• When appropriate, supporting Product Managers in defining the strategic vision and in the delivery of the key targets and metrics
• Ensuring the timely delivery of short-term initiatives while understanding how they feed into the ‘big picture’
• Providing support on larger scale projects and programmes through detailed requirements and scenarios
• Contributing to the on-going development of BBM best practise for business analysis and change
• You’ll be responsible for driving the requirements definition for major change initiatives and smaller, more incremental changes
• Having the BA instincts and ability is fundamental, coupled with the drive to deliver magic to our customers and work with our teams to improve our delivery of change