Senior Technical Program Manager, Hims & Hers
$67.25 – $79.25 per hour
Multi-specialty telehealth platform
Posted today
Multi-specialty telehealth platform
1001+ employees
Posted today
$67.25 – $79.25 per hour
1001+ employees
Company mission
To help the world feel great through the power of better health.
Role
Who you are
- Required Experience: 5-8 years of experience working as a Technical Program Manager in a highly technical, fast-paced environment
- Preferred Experience: 3-4 years of experience specifically within a highly technical HealthTech space
- Demonstrated success driving transformation or care delivery initiatives from conception to execution with measurable business and patient outcomes
- Proven ability to translate strategic vision into actionable roadmaps and deliver through influence across technical and non-technical teams
- Exceptional executive communication and stakeholder management skills, with the ability to distill complexity into clarity
- Strong systems thinking, process design, and change management expertise
- Adept at operating in fast-paced, ambiguous environments, balancing structure with agility
- Bachelor’s degree required
- We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match
What the job involves
- We’re seeking an experienced Sr. Technical Program Manager for a 7-month contract role to lead complex, cross-functional initiatives across our telehealth care delivery systems within the Care Experience organization
- This role is focused on scaling and optimizing how care is delivered, partnering across Engineering, Product, Clinical, and Operations teams to improve system performance, patient experience, and operational efficiency at scale
- You will own end-to-end execution of high-impact programs that sit at the intersection of technology and care delivery, navigating clinical workflows, system dependencies, and operational constraints to deliver measurable outcomes
- This role is best suited for a TPM who thrives in ambiguous, high-growth environments and can quickly move from problem definition to execution
- Drive the execution of complex technical initiatives, ensuring seamless collaboration across Product, Engineering, Clinical, Operations, and R&D
- Establish and monitor success metrics and OKRs, tying technical program outcomes directly to system scalability, patient experience, and operational impact
- Partner with technical and clinical leaders to identify opportunities for innovation in virtual care architecture and to remove operational or strategic barriers
- Champion process improvement and standardization, enhancing how technical projects are scoped, launched, and measured across the Care Experience organization
- Oversee launch readiness and continuous improvement, embedding feedback loops, retrospectives, and data insights to refine future initiatives
- Represent the Care Experience organization in cross-functional technical forums, influencing stakeholders and guiding strategic tradeoffs
- Foster a culture of accountability, transparency, and operational excellence across the telehealth delivery ecosystem
Our take
Hims & Hers is a direct-to-consumer brand made for men and women, offering products for skin care, birth control, erectile dysfunction, hair loss and more. The company aims to create an open and honest culture of care that is accessible for everyone, no matter who you are or where you live.
Hims & Hers approach healthcare differently through a telemedicine approach combined with a comprehensive wholesale and branding strategy. This allows customers to get diagnosed and treated at a lower cost and with greater convenience whilst the company simultaneously increases customer brand's presence across the US.
The company is increasingly focused on becoming a modern healthcare brand, and has a huge addressable market to go after. The recent launch of an app has helped it grow significantly too. Further, its focusing investment into platform infrastructure and the development of partnerships with physical stores including retail giant Walmart, as well as continuing to launch new products such as its range of volumizing shampoos. Altogether, these moves put the brand in a good position for long-term growth as it looks to scale and evolve even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2019
$100m
LATE VC
Jul 2018
$50m
SERIES B
Total funding: $197m
Company benefits
- Full healthcare: High-coverage medical, dental & vision coverage for individuals and families
- Generous PTO: Take the time you need, when you need it - including generous parental leave
- Retirement planning: Take advantage of our 401(k) plan including contribution matching
- Work from anywhere: We are a remote-first company, so you can work from anywhere you like in the uS
- Robust compensation: We offer competitive salary bands and stock options
- Employee discount: Employees can take advantage of product discounts
- Utility stipend: A extra $75 each month to cover extra cell phone, internet, or data usage
- Spending accounts: Options for additional HSA and FSA plans to help toward healthcare costs
Company HQ
Marina District, San Francisco, CA
Leadership
Andrew Dudum
(Founder & CEO)Previously co-founder of Atomic, Homebound, Terminal and Bungalow and Investor & Advisor at Stable Auto, TalklQ, and Mira Technologies.
Hilary Coles
(Co-Founder & Senior VP Brand & Innovation)Previously earned an MBA from the Kellogg School of Management at Northwestern University.
Jack Abraham
(Co-FOunder & Investor)Founder and Managing Partner of Atomic. Co-Founder and Investor at Replicant, Raydiant, Bungalow, Homebound, Terminal and Zenreach.
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