Customer Success Associate, Voltus
$70-75k
Bonus range - USD $8,000 - $10,000 per year
Distributed energy resource connection and management
Job no longer available
Distributed energy resource connection and management
201-500 employees
Job no longer available
$70-75k
Bonus range - USD $8,000 - $10,000 per year
201-500 employees
Company mission
To be the distributed energy platform that fulfills the promise of the energy transition.
Role
Who you are
- You are process-minded and love developing new, more efficient ways to do things
- You have attention to detail, intellectual curiosity, bias toward action, and appreciation for urgency
- You are organized and can collect and maintain comprehensive and accurate records
- You love customers and want to work with them daily
- You have great “bedside manner,” with a healthy blend of persistence, diplomacy, and energy to get everyone moving in the right direction
- You find fulfillment in helping others succeed
- You have strong empathy for customers AND passion for revenue and growth
- You have excellent communication and presentation skills
- You have the ability to shift priorities quickly when necessary
- You are great at cross-functional collaboration
- You have strong Salesforce experience and love using technology to drive efficiency, scalability, and value for everyone
- You understand or are interested in the role of demand-side resources in energy markets
- You want to work with the best team in the energy industry
- You have 3+ years experience in customer-facing role(s)
- You have a relevant Bachelor’s degree (preferred)
- You are excited to work remotely
What the job involves
- Reduce the time for a site to enter market and earn money
- Eliminate internal seams so other Voltans can work efficiently
- Ensure customers entering the market are informed and prepared to perform well
- Maintain and grow customer relationships beyond onboarding
- Provide Sales team with ongoing account support
Our take
The push towards green energy, combined with a sharp pivot away from traditional energy sources like natural gas, has accelerated the development and commercialisation of new electrical supply solutions. One such solution is the leveraging of Distributed Energy Resources (DERs): small-scale supply or demand resources that can be hooked up to the electric grid to help meet (or ease) demand.
Voltus helps broker this connection between DERs and the grid, allowing commercial owners of DERs to connect them to all the wholesale electricity markets in Canada and the US, and thereby gain and manage a potentially substantial additional income stream.
Voltus doesn’t manage as much load as competitors in the space like Enel X and CPower, but with its 2021 SPAC funding, it’s aggressively driving to capture more of what’s quickly becoming a hefty market opportunity. Behind-the-meter loads like water heaters and AC, and energy sources like microgrids and EV chargers, are increasingly sought after by businesses and land owners, and Voltus is benefitting from partnerships with large businesses such as Madison Square Garden Arena and Western Grain Marketing.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2021
$31m
SERIES C
Oct 2020
$25m
SERIES B
Total funding: $66.1m
Company benefits
- Competitive compensation package
- Unlimited leave for full-time employees
- Parental leave
- Comprehensive benefits package to promote health, wellness, and financial security
Company HQ
Presidio of San Francisco, San Francisco, CA
Leadership
Matthew Plante
(Co-Founder & President)Spent time as VP of Sales first at EnerNOC, then at Bidgely. Subsequently served as CEO of EcoFactor.
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