Senior Product Manager, eBay
Fashion
$149.2-234.8k
The pay range for this position at commencement of employment in California, Washington, or New York City
Leading online marketplace
Job no longer available
Leading online marketplace
1001+ employees
Job no longer available
$149.2-234.8k
The pay range for this position at commencement of employment in California, Washington, or New York City
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- Strong customer empathy and a passion for building great customer experiences across web & mobile devices
- Experience with both user facing as well as platform products, working in partnership with engineering leads, UX designers, and business partners
- Excellent project management skills and the ability to coordinate across cross-functional teams
- Solid technical background, with experience in working with engineering teams to manage software products using agile methodologies
- Excellent written and oral communication skills are key. Our team constantly communicates with executives and you are expected to build and communicate vision, roadmap and execution plans
- Ability to analyze data and work with analytics partners to determine what tracking is needed, how the results will be reported etc
- Capability to work independently and drive projects with many moving parts
- 7 or more years of Product Management or equivalent experience
- E-commerce experience in one or more of the following areas: product management, seller or frequent buyer, category management, business operations
What the job involves
- In this role, you will be responsible for the eBay onsite product experience for some of eBay’s Fashion categories (Apparel, Sneakers) and drive our understanding of customer, market and business needs
- You will also work with our add-on services technology platform that powers eBay’s Authenticity Guarantee program as well as other add-on services that meet our customer needs
- You will be working with many groups within eBay, and have the opportunity to gain in-depth knowledge of e-Commerce and business at scale
- You will also participate in user research to better understand our customers through both qualitative (site visits, usability testing etc.) and quantitative (metrics, surveys, etc.) techniques
- You will create exciting roadmaps and help sell the vision to our highly cross-functional organization
- You will execute on the roadmap in collaboration with our partners and help us do the right thing for our customers and our businesses
- Develop the vision and roadmap for eBay onsite product experience for pre-loved apparel and sneakers, as well as, improve & scale existing programs such as Authenticity Guarantee
- Become an expert on Fashion enthusiast buyers’ needs and pain points on eBay through planned discovery and self- learning
- Define functional requirements to enable large scale UX and platform updates
- Manage communication with executives and align the global teams on the product roadmap
- Develop customer insights that inform what we should be building by leveraging data insights, partnering with other eBay cross-functional teams, and by meeting with eBay users
- Manage a scrum team of engineers to deliver projects on time using Agile methodologies
- Prioritize features and manage the backlog. Coordinate, facilitate and drive efforts across cross-functional teams
- Promote a culture of quality, customer-centricity, scalability, and reliability
- Deliver results that are key to eBay’s business
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
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