Devices Field Engineer, Canonical

• Successful candidates will know Linux well and be proficient coders and scripters
• They will have experience of low-level Linux boot, BIOS, firmware and embedded software development methodologies
• They also enjoy the pace of change and diversity of client engagements with driven and ambitious technology entrepreneurs
• Competitive, business-focused technologists at heart, they are also dedicated team players that take pride in team and company wins
• Bachelors degree in Computer Science or related technical field
• Extensive Linux experience - Debian or Ubuntu preferred
• Solid embedded Linux experience - Yocto or RTOS
• Fluency in at least one of Golang, Python, C, C++, or Rust
• Professional written and spoken English in addition to the local language
• Excellent communication and presentation skills
• Result-oriented, ability to multi-task
• A personal drive to meet commitments
• An humble learner and quick study
• Albeit many projects can be done remotely, the successful candidate will be willing to travel up to 30% of the time for customer meetings, company events, and conferences
• For all positions, the successful candidates will be located in one of the following territories: North America, Europe, Japan or South Korea
• For positions in Japan and South Korea, the successful candidates will also be able to speak and write Japanese/Korean at a professional level

Desirable

• We are hiring Field Engineers (Devices) to expand our reach in mission-critical industries such as Automotive, Medical Devices, Industrial Systems, Robotics, and Telco, as well as Consumer Electronics
• The server edition of Ubuntu is already very widely used in connected devices and industrial PC's
• Our newer edition of Ubuntu for IoT, called Ubuntu Core, represents the state of the art in security and resilience for high end appliances and equipment
• Our customers include global brands in consumer and industrial electronics as well as automotive and robotics
• We continue to expand our range of offerings to bring our security, management and developer experience to the smallest Linux environments and devices
• We recently added a real-time Linux capability and are working towards a range of certifications for these offerings
• Together, this portfolio is Linux reinvented for optimal reliability, security, developer productivity and footprint
• We often say that our field engineers have 'the hardest job at Canonical' because customers can ask about any aspect of our solutions and products and expect a thoughtful, well-informed answer
• We always want to do the best thing for our partners and customers, regardless of our company interests, and field engineers are the people we trust to ensure that is true
• Engage customers during presales to gather requirements and explain our technology
• Elaborate solutions to be proposed to prospective clients
• Participate to the delivery of select projects related to Embedded Linux
• Convey market requirements to key stakeholders in our organization, and sometimes participate to the development or refining of generic solutions to unlock market potential
• Be both a customer advocate and a trusted advisor to Canonical