Office Manager, Clio

• We are looking for an entrepreneurial spirit who excels as a connector and mentor
• This role will appeal to an experienced people leader who is creative, high energy, outgoing, and enjoys creating an exciting environment for employees and guests alike
• 5+ years of experience in office administration or facility coordination within a corporate office environment
• 2+ years of experience leading a team
• Agility with the comfort to adapt and pivot regularly
• Strong interpersonal skills and capacity to develop trust
• Great attention to detail with a ‘Marie Kondo’ love of organization
• A passion for creating unique and collaborative experiences
• Comfort with new technologies and tools

Desirable

• This role reports directly to the Manager, Workplace Experience, and is part of the global Workplace Experience (WX) team
• The WX team works closely to manage Clio spaces, design solutions for facility concerns, learn and share knowledge, and create a unique workplace experience for all
• In addition, the WX team provides operational support to employee events and People programs, working collaboratively with the People department functions and cross-functional teams
• The Office Manager will oversee all local WX Team responsibilities in addition to assuming management responsibilities of local WX Team Members
• Lead Workplace Experience Team development through feedback, coaching, and mentorship per Clio Management guidelines
• Lead and manage select Workplace Experience projects
• Coordinate with the Manager, Workplace Experience with all spending as it relates to office initiatives and track them appropriately
• Champion relationships with internal stakeholders who collaborate with the Employee and Workplace Experience teams to make Clio a world-class workplace
• Support logistics involved with workplace renovations, expansions, and new builds
• Assume or delegate ownership and manage relationships with key vendors
• Being accountable for site operations including deficiencies, coordinating repairs, and tracking deficiency status
• Managing front office operations and reception, ensuring the team is upholding the standards of the Global Workplace Experience processes
• Ensuring office spaces are well-stocked, clean, and welcoming, including supporting light cleaning of communal spaces
• Providing input for and conducting monthly, quarterly, and yearly budget reviews
• Leading the planning, coordination, communication, and hosting of internal and external events, including company meetings, monthly mixers, holiday parties, and team socials/on-site
• Maintaining workplace policies and procedures to ensure compliance with local and federal regulations
• Oversee the physical security of Clio's office, ensuring secured systems are operational, site access badges are managed, and liaising with the IT/Security team as needed
• Serving on the H&S Committee as the ‘Employer Representative’ and assisting with H&S investigations as needed
• Collecting and analyzing data to measure the effectiveness of Workplace Experience programs and recommend improvements
• Implementing and continuously improving processes and standards for consistently high-impact employee and guest experiences
• Perform other duties as required