Director of GTM Strategy and Operations, RapidSOS
$170-195k
+ Equity participation
Emergency response data platform
Be an early applicant
Emergency response data platform
201-500 employees
Be an early applicant
$170-195k
+ Equity participation
201-500 employees
Company mission
To deliver life-saving data directly to 9-1-1 and first responders.
Role
Who you are
- As we scale our sales teams, we’re looking for a Director, GTM Strategy & Operations who can flex across a wide range of strategic and operational go-to-market responsibilities
- We’re looking for a “swiss army knife” who has strong commercial acumen, sharp analytical skills, and enjoys toggling between developing strategies and optimizing processes
- 8+ years of combined work experience, including experience in revenue operations or sales operations at a cloud-based or hyper-growth technology company; management consulting experience preferred
- MBA preferred but not required; strong commercial / revenue acumen and problem-solving skills are most important
- A natural problem-solver who thrives in ambiguity, is curious and can rapidly understand complex issues from multiple angles
- You have a proven track record of operating with urgency, ownership, and adaptability — able to prioritize, pivot, deliver and make an impact in a fast-paced environment
- You are able to quickly assess what is needed in a situation and determine if MVP will suffice or if a scalable / long-term solution is needed
- You have expertise in Salesforce to leverage Salesforce reporting and analytics to surface risks and opportunities
- Highly analytical, comfortable building excel models, interpreting data, and creating clear, compelling insights
- A strong communicator with the ability to influence senior stakeholders, while bringing both structure and action to cross-functional discussions
- Known for being a “Swiss army knife” — you bring strategic depth, operational execution, and the flexibility to solve any problem thrown your way
- You understand what it takes to support a high-performing sales team at a high-growth organization. You’re excited about building a best-in-class GTM function where sales teams can do their best work
What the job involves
- This role is split between serving as the go-to operational partner to our Sales leaders and leading cross-functional teams to tackle our most significant and complex go-to-market initiatives and challenges
- This is a highly visible, high-impact role developing and executing strategies to improve sales velocity and hit our ambitious revenue targets
- This will start as an individual contributor role with the possibility of having direct reports as the go-to-market organization grows
- Build, optimize and own a strong operating rhythm for recurring revenue operations motions, including CARR forecasting, recurring pipeline audits, opportunities management, and territory inspection. Partner with Sales leaders to ensure that these motions and processes have the desired impact on sales velocity and revenue
- Implement and refine GTM KPIs, dashboards, and reporting frameworks for data-driven decision-making on GTM performance. Use data to identify gaps, risks, trends and opportunities. Provide recommendations for improvement and build plans and lead cross-functional teams to execute
- Own our sales process and sales methodology, leveraging a data-driven approach to continuously enhance
- Partner with GTM leaders to define and drive go-to-market strategy and improve sales velocity, including segmentation, targeting, pricing, growth initiatives and process improvements
- Serve as a thought partner and force multiplier for cross-functional leaders — stepping in wherever strategy meets execution within the GTM organization
- Analyze complex commercial challenges and distill them into clear frameworks and actionable solutions
- Own analysis and planning for territory and sales quotas that aligns to near-term business strategy, but also allows for flexibility with rapid scale
Our take
Emergency response services currently act exclusively on information provided by phone calls. Callers are usually vulnerable and panicked, and this has a negative effect on the expression of important information to phone call receivers. In addition, America's 9-1-1 system was built for landline phones, making it nearly impossible to digitally send data to first responders.
RapidSOS builds tools that provide caller data to emergency services to help them assess situations and make decisions faster. The startup utilizes data from mobile devices, smart devices and security systems to gain valuable insights into users' location, medical history and more. This helps produce a general profile on a caller ID, providing valuable contextual information in emergency situations.
The company has raised substantial funding, the latest of which will help it expand operations and its development efforts. It continues to release new features and products, such as the first AI co-pilot for 911, and an intelligent safety platform for emergency responders. This demonstrates RapidSOS's commitment to further improving the value it supplies to its users.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-10% employee growth in 12 months
Company
Funding (last 2 of 12 rounds)
Mar 2024
$75m
SERIES C
Oct 2022
$75m
LATE VC
Total funding: $397.8m
Company benefits
- Unlimited PTO
- Access to financial and legal resources
- 401(k)
- Commuter benefits
- Medical, dental, and vision plans
- Wellness benefits
- Charitble donation match
- Annual learning & development stipend
- One-time home office stipend
Company HQ
Murray Hill, New York, NY
Leadership
Michael Martin
(CEO)Attained an MBA at Harvard Business School, then became Senior Associate at Braemer Energy Ventures. Founded RapidSOS in 2012 when he spotted a gap in the market after his father suffered an accident.
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