Key Account Manager, DAT
$25.96 - $39.66/hour plus commission and ESPP
Digital freight marketplace
Be an early applicant
Digital freight marketplace
1001+ employees
Be an early applicant
$25.96 - $39.66/hour plus commission and ESPP
1001+ employees
Company mission
To deliver actionable information and solutions that help customers succeed.
Role
Who you are
- Education: Bachelor's Degree is required
- Experience: Minimum of 3+ years of professional experience in Key Account Management, Sales, or a related commercial role
- Industry Expertise: 3+ years of experience in transportation/logistics or within the SaaS (Software as a Service) industry serving the transportation sector is required
- Demonstrated ability to manage a large portfolio of accounts while achieving retention and growth targets
- Exceptional skills in building and maintaining strong client relationships, including C-suite and primary decision-makers
- Strong analytical skills for reviewing product usage, adoption data, and key performance indicators (KPIs)
- Proficiency with CRM software (e.g., Salesforce) and experience tracking deal stages, forecasts, and renewal activities
- Excellent communication, presentation, and negotiation skills
What the job involves
- DAT is looking for a Key Account Manager to join our Enterprise Sales Team
- The Key Account Manager (KAM) is responsible for overseeing a portfolio of high-value accounts, driving client satisfaction, and maximizing revenue retention and growth
- This role focuses on maintaining strong relationships, executing tactical and strategic initiatives, and managing the entire post-contract lifecycle, from initial commitment validation through to renewal and expansion
- The KAM balances client retention with proactive growth opportunities, including upselling and cross-selling
- Portfolio Size: Manage a designated portfolio of 150 to 200 high-value accounts
- Client Retention & Growth: Achieve targets for account retention and identify and execute growth opportunities (upsell/cross-sell)
- Relationship Management: Proactively monitor and report on key account performance metrics, ensuring client satisfaction and achieving revenue targets
- Issue Resolution: Serve as the primary point of contact for resolving customer issues related to billing, contracts, and service adjustments (e.g., invoice questions, downgrades, cancellations)
- Consultative Selling: Act as a strategic consultant to customers, leveraging in-depth market knowledge of the full truckload marketplace to prescribe complex, multi-product SaaS and data solutions that address their most pressing operational and financial challenges
- Internal Collaboration and Advocacy: Partner with Product, Marketing, Legal, and Finance teams to secure resources, negotiate favorable national contracts, and champion customer needs, ensuring a superior end-to-end customer experience
- Sales Process Excellence: Utilize and maintain Salesforce as the system of record for all account intelligence, pipeline management, and strategic initiatives, ensuring a high level of data integrity and sales process rigor
Application process
- Application Deadline: 7/15/2026
Our take
DAT Freight & Analytics operates the largest truckload freight marketplace in North America, deploying freight-matching and analytics solutions to companies all across the freight logistics industry. At its core, the company exists to help businesses optimize their freight operations and achieve pricing power over a hyper-dynamic marketplace.
The company derives its data from the millions of freight matches powered by its platform, as well as a database of market transactions. This enables it to provide transportation brokers, carriers, industry analysts and other organizations with clear and actionable insights into market trends.
Having been a market leader for over 40 years, the company has grown from being a single bulletin board at a gas station in Oregon to seeing its technology deployed to millions of end users. DAT has been consistently focused on R&D and the expansion of its offering, including by acquisitions such as that of the freight-matching Convoy Platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company benefits
- Remote/hybrid flexibility
- 20 days PTO from day one, plus 10 paid holidays annually
- Wellness allowance
- Parental leave
- Career development paths
- Leadership training, mentorship programs, education reimbursement & industry certifications
- Performance bonuses & annual merit increases
- Immediate 401(k) matching
- Stock purchase program
- Premium health coverage, plus dental & vision
- Mental health support
- FSA/HSA options
- Life insurance
Company HQ
Denver Tech Center, Greenwood Village, CO
Leadership
Jeff Clementz
(President and CEO)Formerly CEO and President at Shift, SVP/GM of Marketplace and Partner Operations at Walmart (where they spent 6 years) and VP/MD for Australian and NZ at PayPal (where they spent 12 years).
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