Sales Development Representative, Twilio

New Business

CA$53.5-66.8k

Salary applicable to candidates based in British Colombia and may vary for other locations. This role is eligible to earn commissions

Salesforce

Segment

Outreach

Junior and Mid level

Remote from Canada

More information about location

Cloud communications software

Be an early applicant

Cloud communications software

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Be an early applicant

CA$53.5-66.8k

Salary applicable to candidates based in British Colombia and may vary for other locations. This role is eligible to earn commissions

Salesforce

Segment

Outreach

Junior and Mid level

Remote from Canada

More information about location

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Company mission

To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.

Job

Company

Role

Who you are

1+ year of customer-facing experience
Goal-oriented and biased to action (our quota is the floor not the ceiling)
Strong direct sales skills and a consistent track record of performance in creative, strategic outreach via personalized emails, phone calls, and videos
Lean into change rather than shy away from it (things move quickly around here!)
Look forward to variety in a normal workday (thanks to the creativity & personalization in this role, every single day is a new adventure)
You have navigated challenges and overcome obstacles (resilience is a core skill for becoming an extraordinary SDR)
Adopt responsibility and are passionate about joining forces with various Account Executives (teamwork makes the dream work)

Desirable

Experience working in a software-selling environment or high affinity with technology and data

What the job involves

Join the team as our next Sales Development Representative on the Twilio New Business team
The Global Sales team plays an integral role in building out our customer base and bringing Twilio to developers, lines of business, non-profits and enterprises to make an impact on their services
As a team, we collaborate with one another daily, push each other to do the best work of our lives, and bring an unparalleled level of energy & aim to our jobs. We’re looking for people who have a growth-oriented attitude and want to grow their careers within Segment & Twilio
Responsibilities
In this role, you’ll:
Research and generate prospective customers to resolve how Segment can provide them value and qualify leads through outbound dials, sending personalized emails, and demonstrating social selling
Break into new companies and new markets, by engaging with prospects using a multi-channel, value-based approach with the goal of building relationships and driving brand awareness
Achieve and exceed your monthly goal for generating business opportunities to fuel the sales pipeline
Prepare activity and forecast reports and become an expert in Salesforce, Outreach, Sales Navigator
Work in partnership with an Account Executive to build account strategies, territory plans, and successfully close new business opportunities
Receive all the vital training and insights to expertly start contacting prospects through Segment’s SDR Onboarding Program for new hires

Our take

Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.

From these beginnings, the company has expanded through acquisitions and product development to provide a suite of services around market data and customer engagement. It is now a market leader in this space, and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota.

With that said, aggressive expansion and lack of maturity in some of its products has impacted the company's efficiency, and like many of its peers it has been forced to restructure heavily to remain competitive. Coming out of this restructuring, the company will focus on profitability, streamlining decision making and R&D to put itself in good stead for future success.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

35% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 6 rounds)

Jul 2015

$130m

SERIES E

Jun 2013

$70m

SERIES D

Total funding: $250.7m

Company benefits

Generous annual time off in all countries
Comprehensive health programs
Programs to help our employees plan for their retirement needs
Generous maternity, paternity, and adoption leaves, as well as family medical care leave
Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
Variety of snacks, drinks, and catered meals in each of our locations
Work from home opportunities

Company HQ

Financial District, San Francisco, CA

Leadership

Khozema Shipchandler

(CEO, not founder)

Has been at the company since 2018, beginning as CFO then working as COO, President of Communications then CEO. Prior to this, spent 20 years at GE, ultimately as CCO of GE Digital.

Share this job

View 37 more jobs at Twilio