Customer Success Manager, Orbisk
$51-55k
OTE
$50k
BASE
Automated food waste monitoring for professional kitchens
Be an early applicant
Automated food waste monitoring for professional kitchens
21-100 employees
Be an early applicant
$51-55k
OTE
$50k
BASE
21-100 employees
Company mission
To make the world's food systems more sustainable.
Role
Who you are
- You have prior experience in a B2B client-facing role, ideally in a SaaS environment (approx. 2-4 years of relevant experience)
- Fluency in English is required. It is an added plus bonus if you speak Spanish!
- Proven experience managing enterprise accounts, particularly in post-sales or aftercare phase
- Experience in the hospitality, sustainability, cruise ship or food sector is an added plus
What the job involves
- On paper you'll carry the job title of Customer Success Manager. However, in the real world you get to carry the noble name of Food Waste Coach as well
- You get to lead our clients towards victory in their efforts to become champions in food waste reduction
- By engaging with a wide range of individual locations — from hotels and restaurants to hospitals, across the US — as a trusted consultant on food waste reduction, you'll build a highly diverse and dynamic portfolio
- Your goal is to help our clients identify where they can improve and implement these changes. They need you to analyze patterns in their food waste, so they can achieve their set goals
- Translation: You are the food waste expert that no Head Chef, F&B Manager, or GM can do without. As icing on the cake, you will have the opportunity to engage in discussions within Orbisk on how we can further optimize and continuously enhance our product
Our take
One of the biggest global challenges is tackling excessive food waste, with one-third of food produced around the world ultimately wasted. Orbisk is confronting this issue with its innovative waste bins that come equipped with a smart camera and a scale. It automatically registers all food being thrown away in professional kitchens, providing the food service industry with better waste visibility and insights as to how to improve operations, purchasing, and sourcing.
The company partnered with Sama – the leader in high-quality AI training data – to support accurate labelling of the thousands of food images taken by its Orbi cameras. This partnership truly propelled the company forward in terms of accuracy and credibility (with Sama winning the 2023 Business Intelligence Group Innovation Award for its work with Orbisk). Though the market is becoming increasingly competitive, Orbisk is well-placed to see growth as it aims to reduce food waste in kitchens across the globe.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 8 rounds)
Dec 2024
$9.4m
SERIES A
Dec 2022
$1.3m
CONVERTIBLE
Total funding: $15.8m
Company benefits
- Health budget
- Personal growth budget
- 30 holidays
- Pension contribution
- Work for good
- Fun trips & activities
Company HQ
Bedrijvengebied Kanaleneiland, Utrecht, Netherlands
Leadership
Olaf van der Veen
(Co-Founder & CEO)Former Insights and Analytics Consultant at AholdDelhaize Marketing & Media Group.
Bart van Arnhem
(Co-Founder & CTO)Former Software Developer at several companies, including Clockworks Data Innovation and SynerScope.
Richard Beks
(Co-Founder & COO)Former Key Account Manager at various companies, including Albert Heijn and Ahold Delhaize.
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