Product Operations Manager, Amazon
Product Strategy and Operations
$115.1-190.4k
Office located in Newark, NY
The largest online retailer and technology provider
Open for applications
The largest online retailer and technology provider
1001+ employees
Open for applications
$115.1-190.4k
Office located in Newark, NY
1001+ employees
Company mission
To be Earth's most customer-centric company.
Role
Who you are
- You will have have strong business acumen, excellent problem-solving skills, and the ability to synthesize data across data sources
- Experience using data analysis to drive business decisions
- 2+ years of relevant experience in the areas of Business Operations, Consulting, or Strategic Analytics in a digital environment or in a related field
- Experience creating concise, clear documentation and analysis that meets leadership requirements for immediate review
- Experience in digital media content, specifically subscription streaming services and/org two-sided marketplace business models
- Experience using Excel and data visualization tools (e.g., Tableau, PowerBI)
Desirable
- Undergraduate degree in business, finance, analytics, economics, or related fields
- Previous experience in large B2C companies a plus
- Strong interpersonal skills and proven ability to work seamlessly with a variety of functional disciplines
- Ability to learn quickly, and comfort with ambiguity
- Work under pressure and tight deadlines with demonstrated achievement in prior roles, with increasing levels of responsibility and independence
What the job involves
- As a Manager on our Product Strategy and Operations team, you will work with Strategy, Product, Design, and Insights business partners to influence and force-multiply our business performance and improve our customer experience
- You will work with leadership stakeholders to increase our effectiveness and efficiency, and design and develop measurement frameworks to drive accountability
- You will work with cross-functional colleagues across Marketing, Content, Finance, and Product Marketing to ensure Audible leadership and practitioners understand performance outcomes to execute against our short- and long-term strategy
- Work with the Director of Product Planning and Operations to build and refine measurement frameworks that drive transparency around business performance and optimize for efficiency and accountability across the Product function
- Develop an in-depth knowledge of relevant data sources, business intelligence processes, and insights and analyses to maximize the impact of the Product team
- Own a Key Performance Indicator (KPI) framework and Monthly Business Review cadence for Product
- Identify tradeoffs across our goals and KPIs to inform strategy and proactively manage risk
- Work with cross-functional partners across Audible to identify performance trends and patterns, and develop narratives and presentations to communicate recommendations to senior leadership
- Own special projects to enable the Audible Product team to continuously deliver delightful customer experiences
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company HQ
South Lake Union, Seattle, WA
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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