Forward Deployed Engineer, CruxOCM
$120-150k
Autonomous control room operations
Be an early applicant
Autonomous control room operations
21-100 employees
Be an early applicant
$120-150k
21-100 employees
Company mission
To empower control room operators; to supplement the important work they do with the automated tools of the future designed to increase efficiency and safety, and in turn revolutionize the industrial automation and control room landscape through Robotic Industrial Process Automation (RIPA).
Role
Who you are
- Bachelor’s degree or Technology Diploma in Computer Science, Software Engineering, Electrical Engineering, Computer Engineering, or Controls Engineering (or equivalent experience)
- Extensive experience deploying and supporting complex software in mission-critical environments
- Scripting or programming experience (Python, PowerShell, or similar)
- Working knowledge of Windows Server and network administration
- Familiarity with SQL, relational databases, and time series databases
- The ability to translate operational feedback into concrete changes in software logic
- Experience writing specification documents and technical reports Prior experience or knowledge of the following is considered an asset:
- Experience leveraging AI-assisted development tools (e.g. Cursor, Claude, GitHub Copilot)
- Understanding of industrial communication protocols: OPC-UA, OPC-DA, MQTT, Modbus, or similar
- Hands-on SCADA experience (e.g. AVEVA Enterprise SCADA, Inductive Automation Ignition)
- Pipeline operations knowledge (e.g. hydraulics, control logic)
- Experience with hydraulic modelling / simulators e.g. DNV Synergi Pipeline Simulator (SPS)
- Autonomous Drive & Initiative: Self-motivated, adaptable, and focused on continuous improvement with minimal supervision
- Time Management & Reliability: Strong ability to prioritize tasks, make sound decisions, and consistently meet deadlines
- Clear Communication & Collaboration: Excellent written and verbal communication skills, with the ability to review team members' work and provide constructive feedback
- Analytical Problem-Solving: Sharp troubleshooting capabilities paired with responsible, detail-oriented work habits
What the job involves
- We are seeking an experienced Forward Deployed Engineer to join our team
- This role serves as the technical bridge between our customers and product teams, ensuring our software delivers value within complex operational technology (OT) environments
- Leverage field commissioning expertise to drive core engineering decisions
- You will work with customers to design custom integrations and complex workflow logic beyond standard playbooks, continuously returning operational feedback to the product team to accelerate scaling
- We are looking for someone interested in applying their commissioning knowledge in new ways: combining proven field techniques with software, data, and adjacent technologies to deliver industry-changing products in a fast-growing technology start-up
- Reporting to the Forward Deployment Engineering Manager, the Forward Deployed Engineer will collaborate with product, engineering, and sales to align on the customer’s real operational problem, the product roadmap, and the deployment strategy
- This role is a unique opportunity to blend deep technical ownership with customer-facing judgment - owning the outcome in the field and helping turn that outcome into product
- Work closely with internal teams and customers to deploy, integrate, and operate our software in live process control environments until it is in production use
- Write, configure, and ship the integrations, data flows, and state machine logic required to make the product work against site-specific systems, constraints, and operating practices
- Commission, test, and validate solutions in customer environments; diagnose issues at the software, data, and control-system boundary and drive them to resolution
- Own technical outcomes for the, not just the go-live phase, and feed field learnings, reusable connectors, and product gaps back to engineering and product
- Coordinate third-party commissioning and installation personnel where needed, while remaining accountable for the technical result
- Work with operators and stakeholders to define success, demonstrate operational value, and capture evidence of adoption and customer outcomes
- Apply knowledge of pipeline operations, hydraulic modeling/simulation, and management of change to scope and build solutions that fit real operating processes
- Apply Windows server setup and configuration, OPC server setup and configuration, and HMI design in SCADA environments as part of building and commissioning working systems
- Travel nationally and internationally up to 10%
Our take
Industrial control rooms are complex to manage - with efficiency, profitability, sustainability and safety all needing to be prioritised at once. This is a difficult undertaking, but one that CruxOCM is helping to simplify.
CruxOCM's co-pilot enables control room operators to manage all sides of their operations. Through Robotic Industrial Process Automation (RIPA), the company helps eliminate unnecessary manual tasks, prevent human error, reduce environmental impact and much more.
Its a valuable offering that has seen CruxOCM raise impressive amounts of funding. The latest round will be used to expand the reach of its solutions to more control rooms across the energy sector.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Aug 2024
$17m
SERIES A
Aug 2021
$5.6m
SEED
Total funding: $25.5m
Company benefits
- Employee stock option plan
- Comprehensive health benefits
- Remote-first work
- Flexible work environment
- Professional development opportunities
- Growth-mindset culture
- A diverse and inclusive environment
Company HQ
Aspen Woods, Calgary, AB
Leadership
Vicki Knott
(CEO)Former Process Control Engineer for Oil Commercial Operations at TransCanada. Also worked in E.I.T. Calgary Region Distribution at ATCO Gas, and was a Process Engineering Student at NewPage Corporation.
Roger Shirt
(CTO)Previously President at RW Shirt Consulting as well as a Project Manager at ANDRITZ AUTOMATION.
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