Manager of Operations & Partnerships, Fluent
Digital Marketing
$90-110k
+ Bonus
Customer acquisition platform
Posted today
Customer acquisition platform
201-500 employees
Posted today
$90-110k
+ Bonus
201-500 employees
Company mission
To change the digital marketing industry through smarter technology and better economics.
Role
Who you are
- 3-5 years in marketing operations, campaign management, or a partnerships-adjacent role, ideally in adtech, commerce media, or performance marketing
- Comfort building financial models and pacing dashboards from scratch. You don't need to own the strategy, but you need to be fluent in the numbers behind it
- Strong documentation instincts. You default to writing the playbook, not just doing the task
- Experience with campaign ops or QA workflows: launch tracking, tracker migrations, or similar
What the job involves
- Fluent's strategic partnership business is scaling fast and needs a dedicated operator running point on execution
- This role coordinates the cross-functional touchpoints that keep existing partner programs running, from performance reporting and dashboards to first-draft financial models for leadership review
- It also owns campaign ops, QA, and documentation, making sure nothing slips between the strategic conversations happening above this role and the work that has to happen day to day
- Coordinate cross-functional touchpoints with product, campaign strategy, and data teams to execute existing partner programs
- Ensure follow-through on operational cadences and action items coming out of partner conversations and internal syncs
- Own recurring performance reporting and dashboards: pacing and audience-level analysis that leadership and partner-facing teams use to make decisions
- Build first-draft financial models, pacing scenarios, future-quarter projections, and QBR materials, for leadership review and sign-off
- Own campaign ops, QA, and documentation: launch tracking, click-tracker migrations, and the playbooks that keep syndication partners running cleanly
- Maintain the operational playbooks that let syndication scale across partners without reinventing the process each time
- Support new partner accounts as the book grows, working alongside account owners on any advertiser-side coordination touching those partners
- Surface new partnership opportunities as they come up, routing them to leadership for strategic evaluation
Our take
Finding new customers used to be a slow and expensive process for businesses, but modern adverts are driven by data to efficiently target consumers and optimize the success of campaigns. However, creating such data-driven advertisement campaigns requires data frameworks and digital content creators to support them, resources that many businesses are unable to access.
Fluent provides a data-driven digital marketing platform for businesses looking to find new customers through advertising by leveraging data analytics, digital media properties and simple software integrations. The company achieves this by capturing first-party insights through consumers who are searching for new brands, using predictive modelling to match these audiences with relevant ad campaigns.
Whilst data-driven advertising is nothing new, Fluent has taken the unique angle of collecting first-party data from consumers who sign up to their digital media properties with the intention of finding personalized brand recommendations. This approach ultimately benefits both parties, helping brands to find new customers who are actively looking for their products or services.
Freddie
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Health & Wellness: We want our people to be their best selves both on and off the clock. We try to make that easier by offering multiple health insurance plans, on-demand instructor-led fitness and meditation sessions, and mental health resources like real-time texting therapy.
- Work-Life Balance: Balance is the key to a happy workplace. We provide unlimited vacation days and flexible work schedules to reward our team for their hard work. We encourage our people to take the time they need for themselves and their loved ones so they can equally support the demands of their personal lives while maintaining high levels of performance.
- Rewards & Retirement: We acknowledge results and award our people for their persistent drive to succeed. Fluent offers competitive salaries and generous bonus/commission plans, in addition to a 401k employer match.
- Growth & Development: We encourage curiosity and provide our people with the tools and resources to learn and grow. From internal Fluent University courses and company-wide DEI workshops to corporate She Runs It memberships, we offer continuous opportunities for personal and professional development.
- Camaraderie & Fun: Our beautiful HQ in downtown NYC offers an amazing backdrop for weekly catered lunches, celebratory gatherings, and monthly all-hands meetings. With our staff decentralized across North America, we love the chance to see each other in person but also connect virtually on initiatives such as DEI and giving back.
Company HQ
Battery Park City, New York, NY
Leadership
Ryan Schulke
(Co-Founder & CSO)Experience as Account Executive for Innovation Ads and MediaWhiz Holdings LLC, and Media Director for Clash Media US.
Matthew Conlin
(Co-Founder & CCO)Experience as Account Executive for Innovation Ads and Trancos, and was Director of Sales for Clash Media USA from 2007 to 2010.
Don Patrick
(CEO)Joined the company in 2018 as COO, becoming CEO in 2021. Is also a Managing General Partner at Natirar and was CEO at SenecaOne Finance.
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