Associate Creative Director, Ramp

• 7+ years in film and creative direction with a portfolio that leans heavily into film: brand documentaries, character-driven branded content, or editorial work
• Strong writing chops — narrative structure, scene-level scripting, treatments, and customer interviews are part of the daily craft
• Strong story casting instincts — you can spot the compelling person inside a corporate org and pull a story out of someone who defaults to corporate-speak
• Understands the structural difference between a brand film and a sales-floor film, and briefs, casts, and directs them differently
• Experience building creative frameworks: production playbooks and brief templates
• Experience leading a team and producing a recognizable body of work
• Hands-on with AI tools in production and post (Runway, Descript, Adobe AI, ElevenLabs, VO3, Gemini, Midjourney)
• A background in filmmaking-leaning agencies or in-house creative leadership at companies with a high film bar
• Based in NYC or willing to relocate

Desirable

• The Creative Director for Customer Stories will set the creative standard for the program, leading the charge on how we celebrate the compelling people and businesses building on Ramp
• You’ll own the story bar, bringing narrative clarity, and filmmaker-level craft to every project
• Your job is to define the program’s creative principles, write the treatments, and direct a bench of filmmakers and animators
• You’ll apply deep production knowledge to govern our tiers and actively push to break the mold of traditional B2B “customer stories.” You won’t be expected to be hands on with filming or editing, but you will be the one directing the work
• You own the idea, the script, the casting, and the treatment
• As a creative leader, you’ll set the standard for how Ramp is represented to our customers, partnering across the business to ensure every project meets an exceptionally high bar for craft and storytelling
• Set the creative standard for Ramp's customer films and enforce it on every project
• Apply a story bar before any project enters production: real narrative tension, a compelling character on screen, Ramp load-bearing in the story
• Develop and evolve the Ramp’s film series, continuing to build a recognizable body of work
• Direct the creative for Tier 1 brand films end-to-end: brief, casting, shoot direction, editorial, final cut
• Lead the Customer Creative team and grow a bench of editors, filmmakers, and writers
• Govern the production tier system and establish the internal production kit
• Partner with Product Marketing on launch films and co-build stories filmed during the creation of new products
• Own scripting and narrative across the program — strong writing is a daily, hands-on part of the job