Head of Credit and Risk, Love Finance
£82-95k
+ Annual Bonus
1-5 days a week in office (Birmingham Office with WeWorks Spaces in London )
Online finance broker and lender
Job no longer available
Online finance broker and lender
101-200 employees
Job no longer available
£82-95k
+ Annual Bonus
1-5 days a week in office (Birmingham Office with WeWorks Spaces in London )
101-200 employees
Company mission
To make the business loan process simple, seamless, and beautiful for small and medium-sized businesses (SMEs).
Role
Who you are
- We’re looking for someone who knows the alternative funding space, has seen the challenges of scaling loan books responsibly, and can lead both people and process to deliver results
- Proven experience in a senior credit or risk role within the alternative lending, SME lending, or short-term finance space
- Someone who has “been there and done it” with underwriting, policy development, and credit decisioning
- Strong knowledge of lending systems – bonus if familiar with LTI or similar LMS platforms
- Hands-on experience managing underwriting teams and coaching talent
- Confident communicator who can liaise across departments and present to senior stakeholders
- Deep understanding of the current lending market, including competitor products and pricing strategies
What the job involves
- We’re hiring a Head of Credit & Risk to lead our underwriting and credit risk function within the loan division. This role is pivotal to ensuring we balance strong growth with robust lending decisions, governance, and compliance. Now’s the time to bring in a specialist new role with real-world experience in the alternative loans and lending space
- Credit Policy & Risk Management: Develop, implement, and refine credit risk strategies that align with Love Finance’s lending appetite
- Leadership & Oversight: Lead a team of experienced underwriters, providing coaching, direction, and decision support
- Product Development: Work with cross-functional teams to design and roll out new loan products tailored to SME needs
- Portfolio Monitoring: Use data-driven approaches, algorithms, metrics, and portfolio analytics to monitor performance, early warning signs, and trends
- Systems & Process Improvement: Own and optimise LMS system, driving automation where possible and ensuring smooth operational processes
- Compliance & Regulation: Stay ahead of FCA requirements, legislation changes, and ensure marketing and lending practices remain compliant in the short-term lending space
- Stakeholder Management: Collaborate with Finance for reporting, forecasting, and aligning on funding and risk appetite
- Innovation & Tech Awareness: Work closely with tech and data teams as well as previous experience using funding platforms
Salary benchmarks
Our take
Let's face it, finance has a bit of a bad rep, often being boring, tedious, and just plain outdated. Love Finance is here to shake up that narrative and bring business lending into the modern world. And they've already helped thousands of UK SMEs secure the funding they need to grow.
Love Finance does so by lending their own money and working with trusted partners to make sure businesses get the best deal possible. They have a tech-first approach, which allows clients to check their eligibility in just 5 minutes and, if approved, get funds in as little as 4 hours.
Since launching in 2016, Love Finance has helped over 5,000 UK businesses access more than £200M in funding and they're not slowing down any time soon.
Steph
Company Specialist at Welcome to the Jungle
Insights
28% female employees
Company
Company HQ
City Centre, Birmingham, UK
Articles
Leadership
Jack Smith
(Founder & CEO)Jack founded Love Finance in 2016 and has served as the CEO since.
Alex O'Malley
(Managing Director)Alex joined the Love Finance team in 2017 as a National Account Manager, he then became Head of Sales in 2022 and Managing Director in 2024. Prior to Love Finance, he spent 3 years at Shire Leasing as a Sales Executive and Account Manager.
People progressing
Emily joined Love Finance 3.5 years ago, doing email marketing & copywriting. She now leads comms, training and onboarding, monthly wrap-ups, & CRM ownership. She’s also a Mental Health First Aider.
Marcell joined Love Finance as a UX Designer in Mar 2024; overhauled the website, advanced brand strategy, and led end‑to‑end design of the dashboard, underwriter portal, and Lovey app.
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