On-Site Manager, Job&talent
United Kingdom
£35k
5 days a week in office (Hounslow, London)
Marketplace for essential work
Open for applications
Marketplace for essential work
1001+ employees
Open for applications
£35k
5 days a week in office (Hounslow, London)
1001+ employees
Company mission
To empower the people who make the world go round.
Role
Who you are
- The role demands a blend of customer service, operational management, and team leadership skills
- Proven experience in an account management or operations role, ideally within the recruitment or temporary staffing sector
- Experience working within the e-commerce or logistics sectors is desirable
- Strong leadership and team management skills, with the ability to motivate and guide a diverse team
- Excellent communication and interpersonal skills, with the ability to build strong client relationships
- Solid understanding of payroll and HR processes, along with knowledge of labour regulations
- Knowledge of recruitment technology and management software is desirable
- Strong analytical and reporting skills, with a focus on delivering results
- Ability to thrive in a fast-paced, high-volume environment
What the job involves
- We are seeking a dynamic and experienced On-Site Manager to oversee the recruitment and management of a large, temporary workforce at our client site
- You will be responsible for building and maintaining strong relationships with the client, managing a team of coordinators, ensuring smooth payroll operations, and delivering key performance indicators (KPIs) to meet customer expectations
- Build and maintain strong, positive relationships with key client stakeholders
- Ensure high levels of client satisfaction by providing consistent, proactive communication and addressing any concerns promptly
- Act as the main point of contact between the client and the agency, ensuring client needs are understood and met
- Oversee daily workforce operations to ensure KPIs (e.g., attendance, quality, and productivity) are consistently met
- Track and report on performance metrics to senior management and the client, highlighting successes and areas for improvement
- Implement continuous improvement initiatives to optimise productivity and reduce attrition
- Ensure accurate and timely processing of payroll for temporary workers
- Manage compliance with relevant labour laws, including working time regulations, health and safety, and wage guidelines
- Address any payroll or compliance issues as they arise
- Proactively address any issues related to recruitment, performance, or client expectations
- Investigate and resolve any workplace incidents, complaints, or staffing concerns, ensuring minimal disruption to operations
Salary benchmarks
Our take
Job&Talent is a job marketplace that specialises in temporary roles, aiming to make the labour market more fluid and to simplify both the processes of hiring and finding a job.
With Job&Talent, clients can manage the entire process of recruiting within a single mobile app - from selecting and hiring to managing employees. The company uses its own proprietary technology, based on machine learning and developed by data scientists and engineers, in order to match jobs with the right candidates.
Counting Santander, Decathlon, and Ocado among its clients, Job&Talent has clearly made an impression in the temp hiring space. Already a global company, it's still focused on accelerating growth, with plans to add 100,000 new workers to its platform. With this continued expansion, Job&Talent is ready to further revolutionise the world of temporary staffing.
Freddie
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (last 2 of 12 rounds)
Apr 2025
$103m
SERIES F
Jun 2024
$20m
CONVERTIBLE
Total funding: $1.0bn
Company benefits
- Compensation based on profiles
- Location: St André de Corcy (Ain 01) – 30 min from Lyon
- Teleworking: 2 days per week
- Benefits: Meal voucher: €11; 4 additional days of leave (Job&talent boost day to improve work-life balance); mutual insurance covered 60% by the employer
Company HQ
AZCA, Madrid, Spain
Leadership
Felipe Navío
(Co-Founder & Co-CEO)Previously a Business Analyst at McKinsey & Company for 1 year, and an Advisor and Co-Founder at Entradia also for 1 year.
Juan Urdiales
(Co-Founder & Co-CEO)Previously a Trainee Internship at Browne Jacobson for 3 months and Co-Founder at Pluscuamperfecta for 2 years.
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