Partner Account Manager, Outreach
$125-150k
Travel as needed
AI revenue workflow platform
Open for applications
AI revenue workflow platform
1001+ employees
Open for applications
$125-150k
Travel as needed
1001+ employees
Company mission
To change the way companies engage with their customers throughout their lifecycle.
Role
Who you are
- This role requires a proactive individual with excellent communication and organizational skills who can drive partner success and ensure mutual growth
- 8 plus years of experience in partner management, partnership development, account management, and/or sales within IT, technology, or software environments
- Proven track record of quota achievement and driving partner-led customer engagements
- Demonstrated ability to define, execute, and scale partner strategies that deliver measurable business impact
- Passion for building and managing partner ecosystems, with experience engaging major AI, ISV, and Cloud partners (e.g., AWS, Microsoft, Salesforce, SAP, OpenAI, Snowflake)
- Strong understanding of industry trends, competitive landscape, and market dynamics
- Exceptional communication, negotiation, and interpersonal skills, with the ability to influence across internal and external stakeholders
- Strong analytical, problem-solving, and organizational skills, with the ability to operate independently and collaboratively in a fast-paced environment
- Proficiency with CRM and productivity tools, including Salesforce (SFDC), Google Workspace, and Outreach
- Bachelor’s degree in Business, Marketing, Computer Science, or related field
- Ability to travel as needed
What the job involves
- The Partner Account Management team is responsible for managing and developing relationships with key partners. They work closely with internal teams to align partner activities with company goals and provide exceptional support to our partners
- The team operates at the center of a rapidly evolving revenue AI landscape, engaging deeply with leading AI, ISV, and Cloud partners to accelerate innovation and strategic growth
- The Partner Account Manager (PAM) develops relationships with partners to ensure effective execution of joint GTM with Outreach’s partner ecosystem
- Depending on the type of partner, this role requires developing co-sell motion, co-marketing, managing field and seller alignment, enabling partners with playbooks and resources, and tracking revenue and opportunities
- The PAM will work collaboratively with sales, marketing and product engineering organizations to manage co-development initiatives and marketplace activities
- Relationship Management: Develop and maintain strong relationships with existing partners, understanding their business needs and aligning them with our solutions
- Partner Development: Identify and recruit new partners to expand the partner network, ensuring they meet the company’s standards and strategic goals
- Training and Support: Provide training and ongoing support to partners, ensuring they are well-equipped to promote and sell our products/services
- Performance Monitoring: Monitor partner performance, set goals, and develop strategies to improve partner sales and engagement
- Collaboration: Work closely with sales, marketing, and product teams to create and execute joint business plans with partners
- Conflict Resolution: Address and resolve any issues or conflicts that may arise with partners, maintaining a positive and productive relationship
- Reporting: Prepare and present regular reports on partner performance, sales metrics, and market feedback to senior management
- Market Analysis: Stay informed about industry trends, competitor activities, and market changes to provide insights and recommendations for partner strategies
- Pipeline Development: Generate partner sourced pipeline and revenue by developing go-to-market strategies with partners. Work closely with partners and Outreach sales teams to identify mutual prospects, resulting in new business meetings and partner sourced pipeline
Our take
Customer Relationship Management (CRM) has long faced challenges with poorly integrated technology, which has inspired a flurry of companies targeting efficiency in the sector. Outreach is an AI-enabled sales execution platform that enables users to build more pipeline, proactively fix deal risks, and make the best decisions to advance their deals across every moment of the sales cycle.
Outreach is a leader in its category; delivering a comprehensive suite of sales tools, and generating insights from a rich set of industry data. Although there are numerous competitors in the space, the company's early focus on AI is what allowed it to get ahead in the market. and this supported Outreach
Outreach has continued to display good growth after achieving Unicorn status back in 2020. Its solutions have become a mission-critical part of the revenue stack for many customers, with notable names served by the company include Siemens, Twilio, and zoom. On top of this, Outreach announced it has achieved new ISO/IEC certification that recognises responsible AI management, becoming the first company in its category to earn this distinction.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$200m
SERIES G
Jun 2020
$50m
SERIES F
Total funding: $527.3m
Company benefits
- Parental leave - Extended PTO for both parents, plus unique perks to ease the transition of returning to work
- Full medical benefits - Majority of employer paid medical, dental and vision coverage
- 401K - A competitive plan to help you save for retirement
- Flexible time off - We believe in a healthy work/life balance, and in our employees to make practical time off arrangements
Company HQ
Interbay, Seattle, WA
Leadership
Manny Medina
(Founder & Board Member)Was employee number three on Amazon’s AWS team, and led the Microsoft mobile division from launch.
Abhijit Mitra
(CEO)Previously CPO at Commure, SVP and GM (Industry Verticals) at ServiceNow, and Global VP (SAP Cloud for Customer) at SAP.
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