Customer Success Manager, Algolia

Salary not provided
Junior and Mid level
Paris
Algolia

Site search and discovery powered by AI

Be an early applicant

Algolia

Site search and discovery powered by AI

501-1000 employees

B2BArtificial IntelligenceEnterpriseAnalyticsBusiness IntelligenceAPIeCommerce

Be an early applicant

Salary not provided
Junior and Mid level
Paris

501-1000 employees

B2BArtificial IntelligenceEnterpriseAnalyticsBusiness IntelligenceAPIeCommerce

Company mission

Algolia's mission is to change the way people interact with data.

Company mission

Algolia's mission is to change the way people interact with data.

Led by a woman
Top investors

Few candidates hear
back within 2 weeks

33% female employees

-3% employee growth in 12 months

Our take

While in-site searching has been available for some time from web search servers such as Google and Bing, its functionality is limited due to it relying on general web scraping techniques which can miss relevant information. By contrast Algolia indexes only the company's site, allowing its search to serve accurate results extremely swiftly, which helps to drive sales conversions aside from making sites far more usable. The efficacy of this solution can be seen from its customer base of over 10,000 companies including the likes of Slack, Zendesk and Lacoste.

To diversify and increase the product range, Algolia have expanded into other real-time APIs such as product recommendations available for eCommerce websites. With the company performing extremely well over the last few years, Algolia have recruited key senior executives to futher its growth. As the company continues to scale it seems likely that an IPO is not too distant a prospect.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Health Savings Account (HSA)
  • Life Insurance
  • Health Insurance
  • Mental Health Care
  • Accidental Death & Dismemberment Insurance
  • Dental Insurance
  • Disability Insurance
  • Flexible Spending Account (FSA)

Company values

  • Grit - We thrive outside of our comfort zone, pushing ourselves to go ever further. We think long-term and constantly strive to be better, even if things don't always go as expected
  • Trust - We trust each other just as we trust our users. We earn that trust by listening to each other, following through with our commitments and keeping our words
  • Care - We want the best for our customers, community & colleagues. We go above and beyond to make sure they are happy
  • Candor - We are open and honest. We give each other praise and criticism because we want to challenge each other and help one another grow
  • Humility - We want our teammates to succeed as much as we do ourselves. We believe each team member is as important as the other and we approach each new challenge knowing that we may not have all the answer

Funding (last 2 of 7 rounds)

Jul 2021

$150m

SERIES D

Oct 2019

$110m

SERIES C

Total funding: $334m

This company has top investors

Leadership

Bernadette Nixon

(CEO, not founder)

Was previously CEO of Alfresco. Before that, was CRO at SDL and SVP & GM for OpenText

People progressing

Joined as an Account Executive. Promoted to Senior Account Executive after 1 year. They have been promoted to Director of Sales, Northern Europe.

Joined as an Enterprise Account Executive. Promoted to Director of Enterprise Sales after 2 years. Then promoted again to Head of Sales after 1 year. They are currently the Vice President of Sales for EMEA & APAC regions.

Jobs (34)

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People, HR, Recruitment