Talent Acquisition Partner, Relay
GTM
Salary not provided
Offers Equity
Mid and Senior level
Toronto
3+ days a week in office
Online business banking and money management
Open for applications
Online business banking and money management
201-500 employees
FintechB2BBankingPaymentsSaaSAutomation
Open for applications
Salary not provided
Offers Equity
Mid and Senior level
Toronto
3+ days a week in office
201-500 employees
FintechB2BBankingPaymentsSaaSAutomation
Company mission
To help small businesses have greater financial clarity to build health, lasting businesses.
Role
Who you are
- You are a proven recruiter with 3+ years of experience running multiple concurrent searches in high-growth environments (agency and in-house experience is a plus)
- You are equally confident in sourcing, pitching, and closing; you don’t wait for candidates to come to you
- You are instinctively data-driven, using funnel metrics not just to track progress but to guide decisions and influence stakeholders
- You communicate with clarity and confidence, acting as a trusted advisor who balances hiring manager needs with market realities
- You thrive in fast-paced, high-accountability environments where urgency and outcomes matter most
- You are obsessed with creating an exceptional candidate experience while moving with speed and precision
- Why Relay Might Be the Perfect Fit For You:
- You push relentlessly for reinvention: You’re built to constantly ask, “How can this be better?” Change excites you and you drive it
- You crave autonomy: We trust our team with big challenges and the freedom to solve them. If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering
- You own your work: You take pride in your work, follow through on commitments, and feel a deep sense of responsibility for outcomes, not just tasks
- You treat comfort as a red flag: You seek growth. When things feel too comfortable, you lean into change. You’re excited about stepping into the unknown and navigating new terrain to create something better alongside your team
- You care about impact, not noise: You care deeply about the substance of your work. You measure success by results, not recognition and you let your work speak for itself
- You’re energized by complexity and ambiguity: You enjoy tackling problems that don’t come with a playbook. You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward
- You seek out feedback: We value directness, clarity, and respect. We believe honesty fuels great work and career growth. You see feedback as a tool for learning and improvement, and you know that open, honest dialogue is key to achieving the best results — together
- You’re here for more than a job: At Relay, everything we do is in service of our mission to help small businesses thrive. To drive impact and have purpose here, that mission must matter to you too
What the job involves
- As a Talent Acquisition Partner, you’re the closer, owning requisitions from start to finish. Our Talent Attractors drive top of funnel by generating interest and qualifying leads, while you build your pipeline, partner with hiring managers, source top talent, and deliver a world-class candidate experience
- Your impact will be measured in speed, quality, and predictability, and you'll achieve it by pushing boundaries, experimenting with new ideas, and raising the bar for how we hire. If you're energized by accountability, driven by metrics, and motivated to shape the future of the company through exceptional hiring, this is your seat
- Full-Cycle Recruiting: Own requisitions end-to-end, from intake to offer close, across G&A, GTM, and technical functions
- Sourcing: Build and nurture pipelines using outbound tactics, networks, and creative strategies
- Hiring Manager Partnership: Be a trusted advisor, guiding intakes, calibrating on profiles, and influencing candidate evaluation; managing up effectively and pushing back with confidence when needed
- Funnel Ownership: Track and improve interview velocity, pass-through rates, and time-to-fill for each role you own
- Candidate Experience: Deliver a seamless end-to-end experience by directly coordinating interviews and ensuring every touchpoint is timely, personal, and professional
- Collaboration with Talent Attractors: Partner closely when sourcing support is provided, ensuring top-of-funnel pipelines are healthy, targeted, and converting
- AI-Driven Recruiting: Leverage available and discover new AI tools for sourcing, screening, scheduling, and reporting to improve efficiency, quality, and funnel predictability
- Data & Reporting: Own weekly reporting on funnel health for your roles, turning data into insights and action
- Experimentation: Test new interview structures, assessments, or candidate experience experiments monthly, and share learnings with the team
- What Success Looks Like:
- Quarterly Attainment: ≥90% of closeable roles are filled on time
- Time-to-Fill: Based on role is predictable within ±10% of forecast
- Quality of Hire: ≥80% of new hires hit success in 90 days
- Stakeholder Partnership: Hiring manager satisfaction is consistently high, you are seen as a decision-making partner, not an order taker
- Continuous Improvement: You run monthly and quarterly experiments to accelerate funnel velocity and quality, because the status quo is never the goal
Application process
- Stage 1: A 45-minute interview with a member of our Talent team
- Stage 2: A 60-minute Google Meet video call with a Senior Director, People
- Stage 3: A 45-minute in-person values interview with a member of our leadership team
- Stage 4: A take-home case study followed by a 60-minute in-person presentation to our Talent Leadership team
Our take
Traditional banking options can feel outdated and tedious, especially if this includes in-person visits and waiting in line. This has led to the rise of online banking - but lots of smaller companies have to navigate multiple complicated applications in order to manage this business banking.
This is what Relay aims to fix. It's no-fee, online banking and money management platform looks to tackle financial complexity for SMBs. The company's goal is to fully automate the finance function using banking that deeply integrates into back-office systems. And its software is designed to affordably increase financial clarity and security, reducing the time spent on administrative tasks.
Relay is focused on its long-term goals and plans to scale up distribution and grow in sales, marketing, customer support, operations, engineering and product. The company currently serves thousands of SMBs across the US with the goal to get 100,000 small businesses over the next few years.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Top investors
58% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2024
$32.2m
SERIES B
May 2021
$15m
SERIES A
Total funding: $51.7m
Company benefits
- Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary. Since 2023, 66%+ of employees have received salary increases, with multiple new team members joining just last year.
- Social connection: We believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.
- Personal and professional growth: Through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success. Even with more than half of our team joining in the last 12 months, almost 20% have received promotions in the last year alone.
- Parental leave with top-up: We offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive
- Comprehensive health benefits: Enjoy full health benefits from day one: no probation period required. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.
- Hybrid work environment: We value meaningful collaboration and connection at our Toronto office three days per week, with lunch, snacks, and beverages on us.
- Top-tier equipment: As a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating.
- Flexible vacation and time off: Every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays.
- Dog-friendly space: Can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly.
- Award-winning workplace: As a winner of CB Insights' Fintech 100, Deloitte Canada's Technology Fast 50, Forbes Fintech 50, and the CIX Top 10 Growth Award, Relay is a recognized innovative and high-growth company.
Company HQ
St. Lawrence, Toronto, ON
Leadership
Yoseph West
(Co-Founder & CEO)Yoseph has a range of experience including serving as the CEO at Vuru, Director of Product Engagement at Wave, and Head of Marketing at Hubdoc.
Salary benchmarks
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