Senior Device Lab Engineer, Owner.com
$190-230k
+ Pre-IPO Equity Package
All-in-one digital presence for restaurants.
Be an early applicant
All-in-one digital presence for restaurants.
101-200 employees
Be an early applicant
$190-230k
+ Pre-IPO Equity Package
101-200 employees
Company mission
To give independent restaurants the infrastructure tools they need to compete with larger corporations.
Role
Who you are
- 5+ years in device, hardware, systems, or integration testing - ideally in POS, payments, mobile, IoT, or consumer electronics
- Hands-on experience testing integrated hardware + OS + application + peripherals in real device environments (not just simulators)
- Experience using or administering Mobile Device Management (MDM) solutions to provision, configure, secure, and maintain fleets of tablets/devices (e.g., Esper, Microsoft Intune, VMware Workspace ONE (AirWatch), Jamf, Kandji, SOTI MobiControl, Scalefusion, or Hexnode, or similar)
- Comfortable with device provisioning, OS flashing/updating, firmware management, and peripheral bring-up
- Experience building test automation for hardware/device workflows (even small scripts or harnesses)
- Track record of defining, documenting, and maintaining SOPs for test labs or hardware/software validation processes
- Strong instinct for building clear test matrices, prioritizing risk-based coverage, and spotting gaps before they ship
- Strong debugging skills: logs, repro steps, variable isolation, and communicating findings clearly to engineers
- Organized, detail-oriented lab operator who can manage inventory, keep environments consistent, and maintain high signal test results
- Ability to thrive in ambiguity and build new functions from zero to one
What the job involves
- We’re looking for a Device Lab Engineer to build and run Owner’s device testing lab for our new POS product line
- This lab will be the source of truth for validating hardware and software combinations across tablets, routers, card readers, printers, and other peripherals, and ensuring every release works across the real-world matrix our restaurants depend on
- You’ll be our first dedicated lab hire: an individual contributor who can bring structure, speed, and confidence to a fast-moving hardware + software environment
- This role sits at the intersection of product engineering, QA, and operations — and will help define the standard for what “ready to ship” means for Owner POS
- Own the device lab end-to-end: procure, provision, organize, and maintain a fleet of POS tablets, networking equipment, payment devices, printers, and related peripherals
- Define and execute device validation plans across changing variables including: hardware models and revisions device configuration and provisioning states OS versions and patch levels Owner POS application versions peripheral firmware and connection types (USB, Bluetooth, Wi-Fi, Ethernet)
- Build and maintain a testing matrix that captures supported and in-progress combinations; continuously expand coverage as we add new devices and markets
- Create and evolve SOPs for hardware/software testing, device setup, troubleshooting, and re-qualification when any variable changes
- Run regression and acceptance testing for POS releases, peripheral integrations, and OS/firmware updates; clearly document results and risks
- Investigate and root-cause device issues by reproducing bugs in the lab, isolating variables, and partnering with engineering to land fixes
- Partner cross-functionally with POS Engineering, Mobile/Backend, Payments, Support, and Product to drive lab priorities and release readiness
- Improve lab efficiency over time, including lightweight automation for repeatable test flows, inventory tracking, and device health monitoring
- Help define lab strategy as we scale: what to standardize, what to automate, and what future hires or tooling will be needed
Our take
The Pandemic caused a major upheaval in the US restaurant industry. Smaller operations struggled to stay afloat amidst brick-and-mortar closures, and as the demand for home delivery soared their margins were tightened further by hefty third-party delivery app charges. Add to that the fact that consumers become customers of the delivery app, not the restaurant itself, and it’s a development that has spelt real trouble for independent locales. Owner has set out to level the playing field.
Owner’s platform provides independent restaurants with the infrastructure they need to take control of their business without deferring to third-party apps like GrubHub and Deliveroo. It offers marketing, online ordering, and support solutions to over 1,000 restaurants across the U.S. The company has taken impressive first strides, too: they have a 7 figure run-rate, over 105% monthly revenue retention, and helped restaurants avoid millions in online order platform fees.
It’s a hugely attractive proposition for independent business owners, and research suggests it’s a winning idea for consumers too. Over 60% say they’d prefer to deal with restaurants directly, but historically the infrastructure simply hasn’t been in place to do so. With Owner seeing impressive traction by tripling its customers between 2023 and 2024, it's unsurprising that its 2024 funding is being channelled into engineering and design teams, alongside the development of new tools.
Steph
Company Specialist at Welcome to the Jungle
Insights
75% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2025
$120m
SERIES C
Jan 2024
$33m
SERIES B
Total funding: $182.2m
Company benefits
- 100% Remote - work from anywhere, no commute required
- Comprehensive benefits (healthcare, vision, dental)
- Monthly lifestyle benefits stipend, to use for fitness, wellness, learning, hobbies etc!
Company HQ
SoMa, San Francisco, CA
Leadership
Adam Guild
(CEO)Thiel Fellow, Forbes 30 Under 30 List.
Dean Bloembergen
(CTO)Previously Co-founder and CTO at Marble Technologies, Forbes 30 under 30.
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