Senior Engineering Manager, Instacart

• Proven experience as a hands-on technical leader or engineering manager in a high-growth, fast-paced environment
• 4+ years managing teams of 10+ engineers
• Proficiency in designing and executing multi-year engineering roadmaps
• Familiarity with engineering excellence metrics (incidents, bugs, latency, scalability, quality assurance) and a track record of defining engineering quality north stars and holding teams accountable to outcomes
• Experience partnering with PM, data science, design, and ML to deliver on time-sensitive and high-visibility initiatives
• Exceptional communication skills, with a focus on structured, clarity-first communication across stakeholders
• Experience mentoring talent, fostering team health, and creating a positive engineering culture

Desirable

• Experience team, you’ll be at the forefront of enabling customers to discover, explore, and shop across thousands of retailers seamlessly
• This team powers critical, high-impact surfaces like Home, Cross Retailer Search, and the Store Directory—all pivotal entry points for Instacart’s users
• Your leadership will shape not just the team’s growth but also key aspects of the Instacart user journey, contributing to enhanced affordability, retention, and marketplace growth
• You will guide your team in delivering innovative, scalable, and reliable systems that fuel affordability improvements, drive retailer discovery, and create seamless multi-retailer shopping experiences
• From crafting a technical vision to ensuring engineering excellence, your work will impact millions of users and usher in the next chapter of Instacart's growth
• Shopping Org in core Instacart App org (Online Grocery) and serves as the backbone of Instacart’s commitment to connecting users across a growing network of retailers
• This high-performing, feature-oriented, and business-critical team excels in delivering projects that directly shape Instacart’s affordability, user satisfaction, and product visibility goals
• Team Size & Structure: Currently comprising 8 engineers, the team will grow to 12 in the coming months, with a healthy mix of junior and senior talent. You’ll lead a rapidly scaling team that thrives on cross-collaboration and high visibility
• Key Achievements: Successfully improved retention through affordability initiatives, streamlined app navigation for seasonal and restaurant use cases, and expanded categories outside of grocery
• As a leader of this team, you’ll work with talented engineers, standout PMs, and cross-functional collaborators to continue to raise the bar for innovation and execution at Instacart
• In this role, you will lead a growing team, own highly visible business-critical surfaces, and partner with key stakeholders to advance major product and engineering goals
• Define and communicate the team’s technical strategy in alignment with company-wide product objectives
• Drive the vision for long-term architectural investments and execution excellence
• Create high-impact roadmaps for systems that optimize for scalability, performance, and user experience
• Guide engineers in adopting best practices for design, development, and scalability
• Ensure delivery of high-quality systems with clear expectations on metrics like latency, incidents, reliability, and product polish
• Partner with cross-functional leaders (PM, ML, DS) to manage time-sensitive business needs and execute innovative projects
• Champion a strong team culture, where engineers take pride in their work and find growth opportunities
• Manage team health, performance, and career development through 1:1 coaching, feedback, and mentorship
• Lead hiring to grow an inclusive, high-performing team aligned with Instacart’s goals
• Foster cross-team alignment by building relationships with Product, Design, Data Science, and Marketing peers
• Act as a liaison for your team to represent ongoing progress, challenges, and solutions at the leadership and organizational level
• Key Focus Areas:
• Retailer Discovery: Enhancing the discoverability of all retailers across the Instacart platform
• Cross-Retailer Search: Optimizing product search experiences that drive additional use cases and category adoption
• Home Feed Curation: Empowering personalized, diverse user experiences via seamless navigation and intelligent merchandising