Product Marketing Manager, FEVO
Product Education
$80-90k
+ Stock option program
E-commerce technology allowing friends to purchase together
Job no longer available
E-commerce technology allowing friends to purchase together
101-200 employees
Job no longer available
$80-90k
+ Stock option program
101-200 employees
Company mission
To disrupt the world of e-commerce, making every transaction on every site a social memorable occasion.
Role
Who you are
- 3+ years industry experience as an Product Education Specialist, instructional designer, content writer or tech writer
- A proven track record and demonstrable execution of go-to-market strategies
- A hands-on doer who loves wearing multiple hats, jumping in, and taking initiative to identify and build solutions
- Superior writing and editing skills with a demonstrable ability to distill complex ideas into clear, actionable guidance
- Highly tech-savvy with the ability to work effectively with a variety of content-creation software
- Bonus points for experience identifying and implementing a cross-team content or learning management system
- Comfort with enforcing branding and style standards and providing diplomatic feedback and edits to others’ work
- Proficient in Microsoft PowerPoint, Google Slides, and an LMS, SaaS / B2B2C / Ticketing / Technology background a plus
What the job involves
- As FEVO’s Product Education Manager, you will be a product expert, supporting our internal teams and strengthening relationships with current partners by developing engaging training materials, updating our learning management system, and managing our internal weekly office hours
- This job is a combination of training experiences, content editing, and learning design
- As a member of the product marketing team, you will work cross-functionally
- While it is important that the right individual in this role has an eye for design and high attention to detail, it is also important that the person is meticulous in organizing projects, checking for consistency across multiple forms of content, and creating content that is appropriate for our internal and external audiences
- Attend calls with current partners and interface with our Partner Success team to gather feedback about what’s working well and where adjustments are needed
- Look for trends in feedback to suggest content solutions that address root causes as well as immediate needs
- Write and edit our curriculum resources and materials, engaging subject matter experts, research, and best practices as needed
- Act as final quality assurance for all program materials, ensuring our content is accurate, on brand, culturally relevant and responsive, consistent in look at feel, and accessible to a range of literacy levels
- Manage workflow for educational resource requests, edits, translation, and distribution
- Develop processes and systems (both human and technological) to create, manage, and distribute content
- Calendar, write, and build partner email communications, including program newsletters, reminders, and other communications as needed
- Plan and execute the release of new materials and new products to internal and external stakeholders in coordination with program product managers
Our take
FEVO is dedicated to making e-commerce more rooted in community. It offers customers a platform to which they invite their friends so they can purchase together. By marrying e-commerce with social media, the ticket-purchasing experience becomes more collaborative, fun and easy for customers whilst enabling brands to retrieve data to help build their own social graphs and identify valuable customers.
Since its fruition in 2016, FEVO has encountered other players in the field, including nhl.com and f1miamigp.com, but has quickly become the market leader in live events, most prominently sports. It has accrued over 600 partners, including Ticketmaster and Pacciolan, and almost 90% market share, seeing the revenue growth accelerate year-on-year.
FEVO is now expanding into retail and travel e-commerce. In 2022 it partnered with HotelPlanner, a collaboration that furthers FEVO’s goal of offering an end-to-end itinerary for customers. Alongside product expansion, FEVO has ambitious aims to expand geographically through partnerships, most notably with GoogleCloud, with current movement in the UK market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Dec 2022
$16.6m
SERIES C
Nov 2019
$18.2m
SERIES B
Total funding: $57.5m
Company benefits
- Stock option program
- Robust insurance coverage
- 6 months paid parenthood leave
- 2 weeks paw-ternity leave
- Unlimited PTO
- NYC HQ in the heart of Meatpacking District
- Flexible work location (work remotely, in NYC HQ, or hybrid approach)
- Complimentary Wellness programs
- Abundant FEVO swag
Company HQ
West Village, New York, NY
Leadership
Ari Daie
(CEO)Previously co-founded NRG Studios, which was sold at 13x revenue. Has served as an Investment Banker at Goldman Sachs, Head of Strategy and Revenue at Bosch USA and Head of Strategic Partnerships at Live Nation Entertainment.
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