Talent Management Associate, Wayfair

$60.8-67k

GSuite
ServiceNow
Junior level
Chicago

Office located in Romeoville, IL

Wayfair

A global online homeware marketplace

Be an early applicant

Wayfair

A global online homeware marketplace

1001+ employees

B2CRetailLifestyleMarketplaceInterior designFurnitureHome improvementeCommerce

Be an early applicant

$60.8-67k

GSuite
ServiceNow
Junior level
Chicago

Office located in Romeoville, IL

1001+ employees

B2CRetailLifestyleMarketplaceInterior designFurnitureHome improvementeCommerce

Company mission

To help everyone, anywhere create their feeling of home.

Role

Who you are

  • The role requires understanding and driving federal and state/provincial employment laws, to remain compliant under employee labor laws
  • The ability to analyze employee trends and data will aid in the development of new initiatives and support strategic workstreams within Talent
  • 1+ years in a dedicated Human Resources (HR) Generalist role or similar experience
  • Outstanding interpersonal, verbal, and written communication skills
  • Technical experience utilizing system applications like Workday (HRIS systems), ServiceNow (ticketing systems), Google Suite, and Visier (analytical data platforms)
  • Ability to build productive relationships and effectively influence all levels of the organization
  • Ability to use independent judgment, problem-solve and be creative to drive resolution to unique HR related issues
  • Ability to analyze, interpret, manipulate data as it relates to the HR function
  • Comfortable adapting to change in a fast-paced, dynamic and ambiguous environment
  • Flexible schedule to support dynamic needs of business

Desirable

  • 1+ years of experience in state & federal Labor Law and Employee Compliance (location specific)
  • Fluency in both Spanish and English
  • Bachelor’s degree in Human Resources Management or related field

What the job involves

  • Your role will be an influential and integral member of the Talent team, tasked with sharing HR knowledge and guiding stakeholders through policy and procedure to reach employment recommendations
  • You are considered a key point of reference to support the employee life-cycle at Wayfair, facilitating employee concerns, inquiries, and needs with their managers
  • Across various levels of operational leadership, you will engage to train leadership roles on the application of Wayfair’s policies and achieve consistency in our practices for culture, safety and performance
  • Review and analyze data to identify trends, provide insights and make recommendations to stakeholders and cross-functional partners to improve business results
  • Work cross-functionally to drive department specific projects and initiatives
  • Maintain agility and prioritize workflow to adapt to other projects and responsibilities as assigned to meet the business needs
  • Support employee relations and investigations; participate in employee engagement activities
  • Partner with the Center of Excellence to drive employee resolution for complex Leaves of Absence issues, Benefits Site engagement, ad hoc Compensation changes required, and support of Employee Resource Groups
  • Conduct training relating to our people's principles and cultural norms/expectations
  • Support organizational design and structural changes to ensure consistency
  • Monitor and maintain accuracy of Employee Records using various HRIS systems
  • Evaluate new-hire onboarding and iterate to drive the best experience to fast ramp, assist with programming
  • Assist with performance management activities and compensation modifications - help leaders to understand team performance
  • Communicate the strategy behind and rollout of benefits programs, including annual open enrollment, and participate in benefits education campaigns
  • Partner closely with Workforce Management (WFM) and payroll to resolve issues of attendance, employee scheduling, leaves of absence, etc
  • Engage in Talent programming that impacts the business. (ie. Safety Awareness Month, Learning & Development Adherence, etc.)
  • This is an on-site position (Monday-Friday / 12-8:30pm) located in our fulfillment center in Romeoville, IL

Our take

Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.

Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.

With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Some candidates hear
back within 2 weeks

-14% employee growth in 12 months

Company

Company values

  • Relentless Customer Focus: Delivering an exceptional customer experience drives everything we do. We invest in understanding our customers and partners. We are all in customer service
  • Deliver Rsults With Agility: We prioritize work that drives long-term value. We execute with urgency, learn from failure, and nimbly pivot. The outcomes of our efforts are impactful, measurable results
  • Use Good Judgement: We are bold and confident, never reckless. We make reasoned, calculated decisions based on data, critical thinking, and pattern recognition
  • Build the Best Team: We lead by setting the bar high, articulating clear goals, and diving deep. We hire, develop, and leverage only the best. Our leaders continually reevaluate and strengthen their teams and do not shy away from hard decisions. We expect and demonstrate excellence
  • Collaborate Effectively: We invest in cross-functional global partnerships that maximize impact and minimize duplication. We prize collaboration in all interactions – with our teammates, stakeholders, and suppliers. We disagree, align, and commit. Effectiveness and efficiency in collaboration are required.
  • Respect Others: We earn and show respect, treating our teammates and partners with empathy and inclusion. We presume good intent while prioritizing impact. We balance confidence and candor with humility and kindness.
  • Be an Owner: We are Wayfair first. We act on what’s best for the company, ahead of team or individual goals. We spend every dollar as if it is our own. We take pride in Wayfair’s success while planning the next win. We always think long-term
  • Innovate & Improve: We are not limited by precedent. We boldly challenge the norm. We continually identify opportunities to innovate, improve, and simplify. We value incremental improvements, but we also look for game-changing breakthroughs.
  • Adapt & Grow: We value adaptability and self-reflection. We find opportunity in every change, experience, and mistake. We are committed to continuous self-improvement.

Company HQ

Prudential / St. Botolph, Boston, MA

Leadership

Niraj Shah

(Co-Founder & CEO)

Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.

Steven Conine

(Co-Founder)

Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.

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