Senior Product Designer, Zapier
Payments
$74.6-112k
Canada Base Salary CA$74.6K – CA$112K. Offers Equity & Bonus
Workflow automation service
Be an early applicant
Workflow automation service
501-1000 employees
Be an early applicant
$74.6-112k
Canada Base Salary CA$74.6K – CA$112K. Offers Equity & Bonus
501-1000 employees
Company mission
Zapier's mission is to Make Automation Work for Everyone!
Role
Who you are
- You’re a product designer with 5–7 years of experience. You’ve shipped end-to-end design work and are comfortable owning design from discovery through to implementation and iteration
- You care about clarity and trust in financial UX. You’re motivated by making complex billing, usage, or subscription information understandable and actionable—whether in self-serve flows or enterprise contexts
- You’re comfortable with data-heavy and settings-heavy experiences. You can design for usage reporting, thresholds, invoices, and billing settings without overwhelming users, and you think in systems (tables, filters, notifications) as well as single screens
- You collaborate closely with PM and engineering. You ask good questions, align on constraints (e.g., billing systems, tax rules), and iterate based on feedback and research
- You’re curious about both self-serve and Enterprise needs. You’re willing to learn how billing differs for individual customers vs. large organizations and to design for both when the product does
- We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description
What the job involves
- As a Product Designer for the Revenue zone focused on Payments, you’ll design how customers see and interact with billing across the product: how they pay for subscriptions and usage, how they track and interpret what they’re being charged for, and how they manage settings, invoices, and credits
- You’ll work across self-serve and Enterprise billing workflows so that everyone—from individual automators to large organizations—has clarity and control
- You’ll partner with product, engineering, and design peers to shape billing-aligned usage tracking (including Usage Insights and billing-related reporting), usage notifications and threshold moments, and billing settings (taxes, currency, credits, invoices)
- Your work will directly answer the question customers ask most: “What am I being charged for, and why?”
- Design how customers understand and verify what they’re charged for. Own UX for subscription and usage-based billing—how plans, usage, and line items are presented so customers can quickly answer “what am I being charged for, and why?”
- Shape billing-aligned usage tracking and reporting. Contribute to or own design for Usage Insights and other billing-related reporting so usage and cost stay aligned and predictable
- Design usage notifications and threshold moments. Create clear, timely moments (e.g., approaching limits, overages, renewals) that help customers stay in control and avoid surprise
- Improve billing settings and invoices. Design or refine flows for taxes, currency, credits, and invoice history so customers can manage billing with confidence
- Support self-serve and Enterprise billing workflows. Work with your team to ensure patterns work for individual subscribers and for Enterprise billing, and help close gaps where one flow doesn’t fit the other
- Partner with product and engineering. Participate in discovery, align on success metrics, and deliver designs that are feasible and measurable—and that build trust over time
Application process
- Deadline to Apply: 20 March 2026 at 04:00 GMT
- All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional
- Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process
- After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application
Our take
Even before remote working became the "in thing", freelancers, small business owners, and large organisations have found themselves needing more and more software platforms to serve their operational needs. As people used more software services, Zapier founders saw the need to connect the actions between these software and save everyone some time.
Zapier is the largest integration and automation tool for businesses. Since its founding, Zapier has grown its suite of automation offerings across almost every mainstream software service. The company is one of the most successful to come out of Y Combinator and has also been a pioneer of remote working.
Zapier has so far been able to capitalise heavily on its advantage as one of the first entrants and has had very little actual competition. Software services aren't going anywhere anytime soon, and organisations are only going to need more of them. This puts Zapier in a strong position for growth, but also opens up room for bolder companies to get in on the action. Companies like Airtable and Integromat are already preying on more niche segments of Zapier's market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (2 rounds)
Oct 2012
$1.3m
SEED
Sep 2012
$0.2m
SEED
Total funding: $1.5m
Company benefits
- Work from anywhere
- Bonus program
- Unlimited vacation policy
- Great healthcare + dental + vision coverage*
- Retirement plan with company match*
- Stock options for every Zapien**
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
- Home office setup stipend
- Professional development allowance
Additional info
- As a fully remote company with 800+ team members across 40+ states, 38 countries, and 18+ timezones, we’ve adopted a culture of asynchronous work. This work style allows teams to collaborate effectively across locations, time zones, skills, and each individual’s energy levels, and empowers employees to work in a setting that fits their needs. In practice, we live on Slack, with most conversations in public channels. It mimics the open-office feel and allows everyone to search the chat logs if they need to find something that happened when they weren’t around
Leadership
Wade Foster
(Co-Founder & CEO)Prior to co-founding Zapier, wasEmail Marketing Manager with Veterans United Home Loans, and Customer Development Lead at The Idea Works.
Bryan Helmig
(Co-Founder & CTO)Was previously Product Dev/Manager at Veterans United Home Loans.
Mike Knoop
(Co-Founder)Was CPO and Head of Labs at Zapier before becoming President. Previously was a Graduate Research at the University of Missouri.
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