Account Manager, ResortPass
$90-120k
OTE
+ Equity
Day access to luxury hotel amenities
Job no longer available
Day access to luxury hotel amenities
101-200 employees
Job no longer available
$90-120k
OTE
+ Equity
101-200 employees
Company mission
To create a healthier, happier world by encouraging more daycations.
Role
Who you are
- Bachelor’s Degree
- 3-5 years relevant experience in the hospitality and travel industry
- Experience with a CRM such as Salesforce
- Experience at a startup a plus
- The ability to be proactive and an appetite for working with fast-changing, innovative technology in a fast-paced environment
- Energetic and passionate about closing deals, deepening customer relationships, and fostering trust from partners
- Strong prioritization, time management and organizational skills and a meticulous attention to detail
- A positive attitude and enthusiasm to work in a fast-paced environment with a high-performing team
- Creative problem-solving skills
- An entrepreneurial spirit with project management skills
- Tech saavy with an ability to learn any online system or software
- You're a good person. While building a startup is hard, being a good person is not. We are creating a culture of people with whom you would look forward to working. While we offer incredible experiences to our guests, it is just as important to us to foster an incredible culture for our employees
What the job involves
- As an Account Manager, you will develop and maintain strong relationships with hotel partners in your territory.
- You will be responsible for both selling to new hotels and managing ongoing relationships.
- Build and expand the portfolio of hotels in your territory, establishing and cultivating strong relationships from new lead to active partner
- Actively engage and communicate with hotels on a consistent basis and effectively reach targets based on KPI metrics
- Identify opportunities to increase revenue and performance of hotel partners, educate them on best practices, provide data insights, and upsell product offerings to our full suite of features
- Provide exceptional and immediately responsive support to all partner requests
- Assist with onboarding new hotels through communications, setting up their account, and building their page on ResortPass
- Develop content and materials for onboarding and training
- Conduct demos and webinars of our product and features
- Build and maintain a deep and comprehensive familiarity with the ResortPass product and all developing technology in the pipeline
- Collaborate closely and work cross-functionally with the Sales, Product, and Marketing teams on a daily basis
Our take
Luxury hotels and resorts are often regarded as havens for the rich and famous, being reserved exclusively for guests who are willing to pay top dollar to stay overnight. However, ResortPass is changing this narrative, by building a day-pass marketplace for establishments that want to bring in guests to utilize their amenities throughout the day.
The demand for local experiences has soared in the past few years and ResortPass is taking advantage of these growing requests. ResortPass offers over 2,000 leading hotels and resorts for guests to choose from, including the Ritz Carlton, Four Seasons and Sheraton. While some may argue ResortPass is removing the exclusivity for overnight guests, its business model is to monetize underutilized inventory and work alongside hotels to drive usage of these amenities.
ResortPass offers a distinct way for both tourists and residents to enjoy the facilities of upscale hotels and resorts. With endorsements from well-known personalities such as Jessica Alba and Gwyneth Paltrow, the company is a testament to the increasing favorability of the sharing economy and the demand for exclusive travel encounters.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
27% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2022
$26m
SERIES B
Aug 2019
$8.7m
SERIES A
Total funding: $37.4m
Company benefits
- ResortPass Credit: We practice what we preach – employees get annual ResortPass credits to enjoy daycations!
- Company Equity: We believe in the work we do and take pride in having a real stake in our shared success.
- Unlimited PTO: We offer a flexible PTO policy, so that you can take time off when you need it and come back rested and recharged.
- Holistic Benefits: We offer benefits to support your whole self—including health insurance, commuter perks, paid parental leave, and more.
Company HQ
Civic Center, New York, NY
Leadership
Amanda Szabo
(Founder)Previously founded the online booking platform for weddings and events, Weddlock and co-founded the travel booking website TravelShack.
Michael Wolf
(CEO)Previously President and Advisor at Supernatural, COO at Talent Hack and Global Head of Operations at ClassPass.
Salary benchmarks
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