Principal Product Manager, GoDaddy

• 8+ years of product management experience, including meaningful time owning hardware or hardware-adjacent products such as consumer electronics, IoT devices, or payment terminals
• Direct experience managing a device portfolio spanning proprietary and third-party (ODM/OEM) hardware, including vendor selection and commercial negotiation
• Working knowledge of device operating systems — requirements, update management, and security — without needing a firmware engineering background
• Understanding of the payments ecosystem: EMV, PCI compliance, card-present transaction flows, and acquirer and network relationships
• A track record of taking hardware through full development cycles (EVT/DVT/PVT) and certification processes
• We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth

Desirable

• GoDaddy Payments helps small businesses and power sellers get paid, in person and online
• Our Point of Sale line — Smart Terminal Duo, Flex, and Pro — gives merchants a fast, reliable, trusted way to take payments across the counter, and it spans hardware, operating systems, and payments infrastructure
• This team owns that entire device stack: the physical fleet, the OS that runs on it, and the checkout experiences merchants and their customers use every day
• We work closely with hardware engineering, OS and firmware teams, ODM/OEM manufacturing partners, and payments engineering to ship devices merchants trust with their revenue
• If you want to own a physical product merchants rely on every day, along with the software economics behind it, this is that role
• Own the roadmap and full lifecycle for the POS hardware fleet — proprietary OEM devices plus third-party ODM terminals and accessories — from concept through engineering, design, and production validation (EVT/DVT/PVT) to end of life
• Negotiate and manage relationships with ODM/OEM manufacturers and component suppliers to meet cost, quality, and delivery targets
• Own product requirements for the device operating system: performance, security, update and patch cadence, app management, and compatibility across the fleet
• Define the card-present checkout experience — transaction flows, tipping, signature, receipts, surcharging (Rate Saver), and offline payments
• Translate hardware and OS tradeoffs into business outcomes — cost, margin, NPS, churn, and competitive win rate — and represent the POS product line in roadmap reviews and planning cycles